- Lead and streamlined the recruitment process for general committee officers

- Actively aided in the recruitment of general members and committee members through pitching at events such as Orientation Week, Students Clubs & Teams Expo, Crash Course To First Year, and more- Reviewed applications in the hiring process for First Year Representatives, as well as helped facilitate group interviews- Worked in a small team to implement new initiatives within CCA to boost committee member satisfaction, connection and engagement

- Provided customer service over the phone to customers during the busy holiday season- Promoted and upsold services to make bookings