Engaged with chronically homeless individuals with persistent mental illness for mental health, substance use, and long-term, case management services in downtown Seattle. Managed a caseload of 32-42 individuals with approximately half being seen for talk therapy, and the other half for case management services. This role required an immense amount of engagement to reduce as many barriers as possible for individuals to obtain services which, includes meeting individuals in a variety of settings (i.e., agency office, home, street, other community partner offices, etc.). DESC’s centers its work around the housing first model with goal of housing and/or sheltering as many individuals as possible.•Work on a multi-disciplinary team serving adults with severe and persistent mental illnesses and chronic homelessness•Facilitate weekly meetings with team members for overall team cohesion and weekly psychiatric consults •Perform therapeutic services including mental health therapy, assessment, and case management •Complete time sensitive tasks including progress notes, communication with care team, and crisis-based assessments •Engage in weekly supervision with both clinical and non-clinical supervisors•Participate in care conferences with providers in large medical organizations to coordinate care for client success•Assist clients with ongoing communication with Social Security, DSHS, Medicaid/Medicare to help maintain services•Assigned as client dedicated payee and managed client funds for overall success in money management

-Build rapport in a safe environment for clients to express themselves and their needs- Develop comprehensive treatment plans that are focused on accurate diagnoses and behavioral treatment for presenting problems/concerns-Conduct weekly individual and group sessions with adults diagnoses with a variety of disorders -Work primarily with high acuity and homeless populations in a community mental health setting-Encourage clients to express their feelings, to discuss what is happening in their lives and to help them develop insight into themselves and their relationships-Teaching clients a variety of skills including: anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills-Facilitate SUD IOP groups and perform observed abstinence monitoring tests based on level of care/ treatment reccomendations -Facilitate weekly DBT group -Develop and write treatment plans, progress notes, and diagnostic summaries -Participate in multidisciplinary meetings and trainings for community mental health -Participate in restorative justice through community court with court reporting and engaging with clients at the community resource center

•Greets and registers new patients, obtaining patient demographic, financial, insurance and clinical information •Makes new patient intake calls to assess patient needs and maintain ongoing communication from intake to appointment•Works closely with the Billing Team, including collection of co-pays and preparation of fee sheets•Performs clerical duties including chart preparation, scanning and faxing•Acting liaison between physicians, clinical team and other practices to coordinate information flow •Manage multiple phone lines, schedule appointments, take messages, perform follow-up/reminder calls and triage•Chart and prepare genetic testing (i.e. Counsyl/Recombine) records for Physicians and Registered Nurses •Maintain HIPAA compliant practices in a medical setting

-Tutored children with ages ranging from 10-18-Assist with after school learning activities (i.e. projects, reading, computer skills, and memorization)-Facilitate exercise activities -Help program manager with other duties as assigned

-Conducted support/informational calls to incoming participants-Provided emotional support during training -Communication skill building -Note taker for tasks and activities**This position was held for a 4-day character building training helping previously incarcerated men and women

-Provided foundational skills for swimming -Taught social and educational skills for appropriate age levels -Educated children with different mental and physical abilities-Worked with parents on swim skills alongside with their children

The WWISH Communications Coordinator is a key staff member within the organization. They will be the company's eyes and ears on the web. The Communications Coordinator will create content for communications projects, manage the execution of social media posting and be responsible for forging relationships with other online personalities and companies. General duties include:-Oversee and execute daily social media activities including Facebook, Twitter, LinkedIn, Pinterest, YouTube and Instagram-Keep up to date with social media trends and emerging technologies -Generate content including videos, photos and articles-Assist with other communications projects as they arise-Other duties as assigned

Responsibilities include:-Post daily to social media sites including, but not limited to: Facebook, Twitter, Pinterest and LinkedIn-Keep up-to-date with social media trends and emerging technologies-Generate content including videos, photos and articles-Work with the marketing, sales, retail and research team to oversee projects and outcomes-Other duties as assigned

-Created a community service project that aided underprivileged children in Kenya, Africa-Organized and facilitated fundraisers -Research on current issues in Kenya including statistics on education and poverty-Presented throughout the year of (2010-2011) at different events -Raised $715.00 to support one child with school and medical supplies

-Organized paperwork and research on home décor -Posted home décor items on craigslist/Ebay-Placed orders for materials -Managed invoices