Emily Matlock is a Manager, Customer Success at Recharge | Expert in Customer Success at Recharge. She possess expertise in account management, public relations, sales, marketing communications, event planning and 16 more skills. She is proficient in Spanish. Colleagues describe her as "Emily has mastered the craft of client relations. She always goes over and above in every situation to make sure that the customer (both external and internal) has all the tools they need to succeed. Without resorting to micromanaging, she maintains to keep a smooth sailing ship at Validity. Her ability to balance professionalism, while creating a company culture that is more like family than a business, is to be commended. I have personally learned so many professional skills from her, that I am forever grateful. She truly is one in a million." and "What does it mean to be a leader? Easy answer, “Emily Matlock.” If the goal is to exceed client’s expectations then this was built into her DNA. Although some days I feel like she should have blue face paint on (Braveheart) as she motivates the team to exude a positive demeanor and make people smile with every interaction, I know realistically you can’t bring your horse to the office. That being said, she is personable, caring, kind, approachable, and has excellent management/coaching skills. With a heart of gold and eagerness to please Emily is by far the best boss that I have ever had."