Provide leadership and oversight to one of the largest funding teams within the organization; consisting of 7 Loan Document Specialists and an average of three thousand contracts a month. Motivate and create a positive working environment to achieve a high standard of productivity and performance while ensuring a culture of accountability, leadership, and industry-leading service.

Assisted with onboarding and training new Loan Document Specialists. Kept up-to-date with the ever-changing policy and procedures within the operations and credit departments and am able to explain the changes and the why’s to others in an effective way. Review loan documents, follow up on missing stipulations, conduct customer interviews, risk management.