Emily Mcdermott, Cic, Api, Ains Email & Phone Number

Westfield Center, Oh, Us

Westfield Center, Ohio

Primary Personal Lines contact for Core Agents within assigned territoryActively pursues and feeds new business pipelineReviews and approves new business applications including high value/ complex accountsApproves large loss reviews for core agentsAnalyzes profit, growth, and performance at state and territory levelAssists in designing, implementing and supporting state and territory plansActively participates in prospecting, appointing, and developing new agency appointmentsConducts agency training and education, including products, underwriting appetite and automation Participates and leads critical projects for the region and departmentActively participates in the rate review and state planning processes, including the development of new business projections

Human Resources:• Administrate and manage the benefit and compensation programs for full and part-time hourly employees• Process unemployment and workers’ compensation claims• Ensure that the facility remains in compliance with all applicable human resource laws and regulations• Manage employee performance evaluation• Responsible for customer service in the store• Participate in store meetings, events and also act as the Leader on duty• Manage leave of absences for hourly employees• Hold peers accountable for their work centers •Manage talent through coaching and corrective action• Create and execute action plans for: trainings, communication, to reach the goal of creating the “best team ever,” team building events, and community involvement• Hold district captainship: Logistics Culture Survey

The University Of Toledo Student Recreation Center, Toledo, Ohio

Aquatics Undergraduate Assistant •Oversaw a staff of 40 to 50 performing front line and supervisor duties •Performed administrative tasks including: interviewing and hiring of new staff, scheduling of staff, scheduling of rentals, payroll, budget, risk management, and inventory •Supervised the performance of staff through: coach, discipline, and evaluation •Conducted trainings and meetings •Actively participated as a team leader on the SRC leadership staff •Assisted in servicing and facilitating special programsLife Guard and Crew Chief •Ensured the safety and well being of all patrons of the aquatics center •Accountable for policy enforcement and incident prevention •Performed general cleaning and maintenance duties •Supervise and delegate tasks to a maximum of six lifeguards per shiftAmerican Red Cross Instructor •Instruct and Certify students in: Lay Responder First Aid and CPR/ AED and also Life guarding

Toledo, Ohio

Developed Member Directory for the year of 2008/2009 •Created layout and compiled data and art work •Sold advertisements •Worked closely with the printer to ensure a quality product •Update data files •Make sales calls to business owners •Hosted networking events •Prepared welcome kits

Bachelor Of Business Administration, Finance And Marketing

Activities and Societies: American Finance Association The University of Toledo Safety Committee Financial Management Association.

Education record