Emily Mcdonald Email and Phone Number

• Customer service utilising phone, email and various other communication methods• Measuring and quoting both commercial and residential residencies• End to end inventory management (procurement, transportation using telehandlers,support and supply)• Liaising with subcontractors and manufacturing representatives for contractednegotiations• Monetary management including cash, eftpos & bank transfers• Accounts receivable (invoicing, statements, debt reconciliation)• Record and database organisation and maintenance with industry specific software• Organisation of store and sales area• Staff management

• Primarily face to face customer service (including rain checks, phone calls and locatingitems in other departments)• Handle and resolve customer complaints promptly• Creation and maintenance of a safe and efficient work area (rotation of stock, cleaningas required, reporting maintenance issues when they arise)• Training of new staff• Stock management

• Customer service utilising phone, email and various other communication methods• Receiving and reviewing trade applications• Database management• Creation of print media (inc. programs and posters) for events throughout the year• Web design and updating of current information• Liaising with key stakeholders as required

• Independently attending competitions around Victoria• Communicating with officials of the competition both prior and on the day• Training helpers (provided by the club on the day) on how to work the program and the processof scoring• Computer skills - using a specially designed computer program and understanding how to fixproblems that may arise on the day• Scheduling of events – including accepting of entries, scheduling times, communicating withentrants with important information

• Excellent customer service• Cash handling – operating a register, manage credit card, EFTPOS and cash transactions• Assisting customers in their enquiries about specific products• Knowledge of store merchandise• Answering phones• Stocking and updating products in store• Opening and closing the store making sure everything is neat and tidy• Housekeeping• Filing and data entry