Emily Mcfarlane Email & Phone Number

Ensuring internal and external web pages and literature are maintained and compliant with regulatory requirements or general updates aided by working with Actuaries and the Advertising Standard Team, completing mail merges to customers on a weekly basis, maintaining stock levels by working with external suppliers, running projects to sometimes tight.

Hove

Subject matter expert with extensive product knowledge in investments and pensions. I would man the agent advice line where I would guide agents through calls and often take over as a supervisor. I provided training for the area (including new starters) as well as being a Quality Sampler.

Hove, Worthing

Handling queries about the customer’s business accounts, complaints (where necessary) and ensuring the customer’s needs are dealt with in a timely and professional manner.