- Assisted insurance account managers and producers by processing policy reinstatements/endorsements, preparing/issuing certificates of insurance, and printing/mailing out liability slips for vehicles.- Utilized insurance software (Power Broker, Applied Epic) to invoice policy reinstatements/endorsements, document insurance claims submissions, and update client information with a high level of accuracy.- Followed-up with insurance companies and underwriters for outstanding items via email and telephone calls in a professional and timely manner.

- Worked in a fast-paced pub environment as part of a team.- Ensured the optimal guest experience by greeting customers in a friendly manner, making sure all needs were met during their visit, and making excellent recommendations.- Took customer food/drink orders at the cash register, served food/drink at tables, and cleared away dishes efficiently and with a positive attitude.- Assisted with food preparation, bartending, washing dishes, and deep cleaning of the pub as needed.

- Worked in a fast-paced retail environment both independently and as part of a small team.- Categorized, priced, and replenished store inventory with a high level of accuracy and efficiency.- Demonstrated outstanding customer service skills by assisting customers with locating merchandise around the store, answering telephone calls regarding inventory inquiries/customer orders, and operating the cash register.- Keyholder for six months; occasionally responsible for the store's opening and closing procedures.