Emily M

Emily M Email and Phone Number

Virtual Assistant | Translator (English-French) | ESL Teacher | ESL Material Creator @ InfOhana
guadalajara, jalisco, mexico
Emily M's Location
United Kingdom, United Kingdom
About Emily M

I have more than nine years experience as an assistant and receptionist in different national and international companies in Switzerland. My working experience has been varied. I've worked in education, IT, security, administration and tourism. My software skills are extensive and I am bi-lingual French/English. I'm a hard worker, well organized and I complete my assignments in a calm and professional work-space. I have a high speed internet connection (25Mbs) and I regularly check my e-mails so feel free to contact me anytime. I'd love to collaborate with you because I'm sure my skills can benefit the achievement of our mutual objectives.

Emily M's Current Company Details
InfOhana

Infohana

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Virtual Assistant | Translator (English-French) | ESL Teacher | ESL Material Creator
guadalajara, jalisco, mexico
Website:
theinfohana.com
Employees:
20
Emily M Work Experience Details
  • Infohana
    Translator (English - French)
    Infohana Jul 2024 - Present
  • Eurospeak Belgium
    English Second Language Tutor
    Eurospeak Belgium Apr 2023 - Present
    Teaching Skills and Responsibilities:• Provide Business English lessons and courses to individuals and groups.• Focus on employees working in payroll & HR services.• Create effective lesson plans and materials or select adequate lessons based on their needs.• Conduct level evaluations to accurately assess students' starting points and track their progress over time.• Create detailed and constructive feedback to help students improve their language skills.Administrative Tasks:• Schedule classes efficiently and manage the agenda to accommodate lessons.• Respond to students' messages, enquiries, and requests in a timely and professional manner.• Create and send invoices for services rendered.• Provide exceptional customer service to ensure student satisfaction.• Utilize strong organizational skills to maintain accurate records of student progress and lesson plans.• Employ effective communication skills to collaborate with students and colleagues.• Demonstrate proficiency in using digital tools and platforms for online teaching and administrative tasks.• Exhibit time management skills to balance teaching duties with administrative responsibilities.• Adapt to changing priorities and handle multiple tasks simultaneously.• Ensure confidentiality and data protection in handling sensitive student information.
  • Verbling
    Online Esl Teacher
    Verbling Oct 2015 - Present
    Online
    Teaching Skills and Responsibilities:• Teach English online to young learners and adults in a positive and trusting atmosphere, covering a range of topics including general English, conversational skills, business English, academic English, and test preparation.• Prepare professional, effective, and customized lesson plans.• Create tailored learning materials to meet students' needs, including evaluating language proficiency levels and ensuring appropriate content for different skill levels.• Conduct level evaluations to accurately assess students' starting points and track their progress over time.• Proofread and edit business and academic documents to ensure linguistic accuracy and clarity.Administrative Tasks:• Respond to students' messages, enquiries, and requests in a timely and professional manner.• Handle scheduling and manage the agenda efficiently to accommodate lessons.• Provide exceptional customer service to ensure student satisfaction.• Utilize strong organizational skills to maintain accurate records of student progress and lesson plans.• Employ effective communication skills to collaborate with students and colleagues.• Demonstrate proficiency in using digital tools and platforms for online teaching and administrative tasks.• Exhibit time management skills to balance teaching duties with administrative responsibilities.• Adapt to changing priorities and handle multiple tasks simultaneously.• Ensure confidentiality and data protection in handling sensitive student information.
  • Narrant
    Esl Material Creator And Tutor
    Narrant Apr 2023 - Mar 2024
    Skills and Responsibilities (ESL Material Developer and ESL Business Teacher):• Provided tailor-made language training for governments and companies.• Proofread and developed ESL business material, including a negotiation course for preparing governmental officials for the Belgium EU Presidency.• Ensured linguistic accuracy, cultural appropriateness, and coherence in all materials.• Provided Business English lessons and courses to individuals and groups.• Created effective lesson plans and materials or selected adequate lessons based on their needs.• Conducted level evaluations to accurately assess students' starting points and tracked their progress over time.• Created detailed and constructive feedback to help students improve their language skills.Administrative Tasks:• Scheduled classes efficiently and managed the agenda to accommodate lessons.• Responded to students' messages, enquiries, and requests in a timely and professional manner.• Created and sent invoices for services rendered.• Demonstrated proficiency in using digital tools and platforms for online teaching and administrative tasks.• Ensured confidentiality and data protection in handling sensitive student information.
  • Gallery Ellaya
    Virtual Assistant
    Gallery Ellaya Jul 2019 - Jul 2022
    Www.Galleryellaya.Com
    Skills and Responsibilities:• Content Marketing: Developed and executed marketing strategies to promote products and - engage customers.• Data Analysis: Analyzed sales data and customer feedback to improve store performance and customer satisfaction.• Graphic and Website Design: Designed and maintained the website and created visually appealing graphics for promotional materials.• Email Marketing and Automation: Managed email marketing campaigns and set up automation workflows to nurture leads and increase sales.• SEO: Optimized the website and content for search engines to improve visibility and attract more visitors.Translation and Proofreading Skills:• Translated content for the online art gallery/store in English and French.• Wrote creative content for social media and newsletters in both languages.• Collaborated with the client to maintain consistency in tone, style, and terminology.
  • Private Client
    Virtual Assistant
    Private Client Oct 2016 - Nov 2019
    Responsibilities:- Order and data processing;- Work with documentation;- Communicate with the customers and shipping companies;- Regular Reports and statistics;Qualifications:- Experience in Internet and MS Office-Written and verbal communication skills- Organizational and time management skills- Attention to detail and ability to prioritize
  • The Tax Practice
    Virtual Assistant/Secretary
    The Tax Practice Mar 2019 - May 2019
    Tasks:1) Answering client phone calls (around 70/month)2) Booking appointments3) Transferring calls to our advisors
  • Protectas Sa
    Receptionnist
    Protectas Sa Jan 2014 - Oct 2014
    Geneva Area, Switzerland
    Tasks and Responsibilities:• Answering the phone• Entering data• Taking and delivering messages• Transferring calls to appropriate personnel• Setting appointments• Telemarketing• Preparing reports• Entering information into the database• Email managementSkills:• Keeping a positive attitude regardless of the situation• Pressure handling• Efficient reporting• Time management• Typing• Administration• Organization Skills• French/English• Administrative Assistance• Data Entry• Clerical Skills• Client Services• Customer Service• Appointment Scheduling• Email management
  • Research And Administrative Assistant - Infocom Sa
    Research And Administrative Assistant
    Research And Administrative Assistant - Infocom Sa Jan 2013 - 2014
    Geneva Area, Switzerland
    Tasks: • Conducting investigations issued by external companies.• Writing reports.• Entering data into the company's software and maintaining client files up to date.• Handling phone calls and e-mails.• Receiving and directing visitors.• Organizing traveling services such as transportation, accommodation or insurances.• Complete respect of confidentiality and privacy.• Internet research abilities, word processing and excellent communication skills.
  • Dnata
    Ground Handling Agent
    Dnata Sep 2010 - Sep 2013
    Geneva, Switzerland
    Tasks:• Coordinating the arrival and departure of aircraft, ensuring timely and efficient turnaround.• Managing passenger check-in and boarding processes.• Assisting with baggage handling, loading, and unloading of cargo.• Ensuring compliance with safety and security regulations.• Communicating effectively with pilots, crew members, and ground staff.• Providing customer service support to passengers, including assistance with inquiries and special requests.• Conducting pre-flight checks and inspections on equipment and facilities.• Collaborating with various departments to ensure smooth operations.Skills:• Strong organizational and multitasking abilities.• Excellent communication and interpersonal skills.• Ability to work efficiently in a fast-paced environment.• Knowledge of safety and security protocols in the aviation industry.• Proficiency in problem-solving and conflict resolution.• Familiarity with ground handling equipment and technology.• Customer service orientation and a positive attitude.• Teamwork and collaboration skills.
  • Geneva English School
    It Assistant
    Geneva English School Sep 2010 - Jun 2013
    Geneva Area, Switzerland
    Tasks: Installing computer networks and communication systems. Ensuring equipment's operation by completing preventive maintenance controls. Calling for repairs and maintaining equipment inventories, anticipating needed supplies. In charge of Information and Communication Technology lessons.Skills: Extensive software skills, hardware skills, ability to collaborate with other professionals.
  • Services Industriels De Genève
    Administrative Assistant
    Services Industriels De Genève Jul 2010 - Aug 2010
    Geneva Area, Switzerland
    Tasks: Administrative and office support activities for multiple supervisors. Database entry and collection, telephone calls and e-mails handling.Skills: Dependability and reliability. Ability to accomplish diverse tasks simultaneously.

Emily M Education Details

  • The Bell Language School, Bell Switzerland Sa
    The Bell Language School, Bell Switzerland Sa
    Teaching English To Speakers Of Others Languages
  • Ecole De Culture Generale Jean-Piaget (Ecg)
    Ecole De Culture Generale Jean-Piaget (Ecg)
    Federal Certificate Of Capacity – Media And Communication (Cfc)
  • Madame De Staël Business School
    Madame De Staël Business School

Frequently Asked Questions about Emily M

What company does Emily M work for?

Emily M works for Infohana

What is Emily M's role at the current company?

Emily M's current role is Virtual Assistant | Translator (English-French) | ESL Teacher | ESL Material Creator.

What schools did Emily M attend?

Emily M attended The Bell Language School, Bell Switzerland Sa, Ecole De Culture Generale Jean-Piaget (Ecg), Madame De Staël Business School.

Who are Emily M's colleagues?

Emily M's colleagues are Renata Ruiz Schmid, Maria Guerra, Pablo Germán Rogocki, Stefania Ricatti, Erika Rodríguez Herrera, Nelly Leyva, Julia Massari.

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