Emily Mesa Email & Phone Number

New York, Ny, Us

Roseland, New Jersey, Us

Assist over 20 clients on a daily basis with their payroll needs and work to resolve any issues they’ve encountered.Provide advice and educated clients with the most effective methods and tips to maximize productivity with the ADP WorkforceNow Platform.Utilize problem solving and analytical skills to rectify complicated cases with care to prevent escalations.Coordinate with other teams and representatives within ADP to ensure all client needs are catered to.

Jersey City, Nj, Us

•Process incoming payments accurately and efficiently, matching payments to open invoices using S2K Financial Management software and MS Excel.•Apply payments to customer accounts based on remittance advice and other relevant documentation.•Identify and resolve discrepancies in payments to ensure accurate application and allocation of funds.•Monitor and address unapplied payments to minimize outstanding balances and optimize cash flow.

Delft, Zuid-Holland, Nl

•Actively approach customers to facilitate their shopping experience. •Utilize iSell to create more than 10 sales orders for customers daily and answer any questions related to their furniture purchases. •Consistently aim to meet the storewide sales goal, as well as upgrading customers’ sales orders with assembly and delivery services through TaskRabbit. •Stay on top of cleaning and organizing the department in order to properly exhibit the furniture and other products.

Orlando, Fl, Us

•Prepare tables up to 15 tables daily for customers to offer memorable experiences to guests and foster repeat business. •Expert knowledge with the POS system to place orders, manage bills and handle complimentary items. •Keeping register accurate through correct billing, payment processing and cash management practices. •Cultivate warm relationships with regular customers.

New York, New York, Us

•Utilized QuickBooks to facilitate payroll, register revenues and expenses, and reconcile 2 main accounts •Prepared accounting for private and public companies using MS Excel to maximize efficiency •Sorted and organized files, spreadsheets, and reports •Answered up to 30 incoming phone calls daily, addressed customer concerns and monitored customer satisfaction with job completion daily