• Managing a small global team of Business Analysts. Responsible for assigning daily workload, team escalations, performance monitoring, goals, promotions, awards and bonuses.• Ownership of Tableau and reporting for all Program Management accounts, both client facing and internal. Primary focus on KPI reporting.• Principal driver in the development of BI “LaunchPad”, a secure online space accessible to all users that hosts information on available dashboards, and all training materials.… Show more • Managing a small global team of Business Analysts. Responsible for assigning daily workload, team escalations, performance monitoring, goals, promotions, awards and bonuses.• Ownership of Tableau and reporting for all Program Management accounts, both client facing and internal. Primary focus on KPI reporting.• Principal driver in the development of BI “LaunchPad”, a secure online space accessible to all users that hosts information on available dashboards, and all training materials. • Additionally, LaunchPad will hold all internal documentation for the global BI team. Currently I am overseeing the creation of a data source directory, new higher training, template store, and best practices documentation. • Introducing a user survey to identify key customer requirements and issues• Playing a key role in TransPerfect’s BI/Tableau Centre of Excellence and global BI Strategy. • Exploiting Alteryx for data prep, combining and restructuring multiple complex data sources.• Pioneering Alteryx Apps within the BI team to facilitate self-service analytics an reduce manual work. • Developing and leading internal trainings. This includes the introduction of Tableau Dr sessions, bite size training webinars, and more in depth workshop style trainings with focus on how to create impact from data. • Ownership of key internal global dashboards, with the reputation for the “prettiest dashboards in the company”.• Confident presenting to key stakeholders at any level of the business. Show less

• Managing a small global team of Project Manages (this and previous positions). Responsible for assigning daily workload, team escalations, performance monitoring, goals, and giving recommendations for promotions, awards and bonuses.• My teams focus was to ensure data is recorded correctly, and use this data in conjunction with Tableau to facilitate business improvements. • Personally responsible for creation and maintenance of all client facing and internal Tableau dashboards for four… Show more • Managing a small global team of Project Manages (this and previous positions). Responsible for assigning daily workload, team escalations, performance monitoring, goals, and giving recommendations for promotions, awards and bonuses.• My teams focus was to ensure data is recorded correctly, and use this data in conjunction with Tableau to facilitate business improvements. • Personally responsible for creation and maintenance of all client facing and internal Tableau dashboards for four of the company’s biggest clients. Focusing on KPI reporting. Show less

• ‘Trailblazer’ award for building a department that had never before existed, and utilising Tableau and data analytics to affect positive change within the company. • Given responsibility of a placement student, I trained him from scratch on revision and non-revision projects. This team member exceeded all goals and returned to work at TransPerfect after his final year of study at university.

• Due to the success of my revisions team I travelled to the Hong Kong office tasked with setting up a second revisions team. This is now self-sufficient and producing results.• Founding a second London based revisions team for a separate department. • During this period the company introduced Tableau server. After pitching my involvement to senior management I became one of a handful of employees who were provided with a desktop licence.

• Managing the full project life cycle of translation projects, billing up to $155,000 a month.• After approximately 6 months I was given the opportunity to work in and help develop a new team, Revisions, focusing on any project returned by the client for amendments.• Introducing tracking and analysis of all revisions, at this point all done manually in Excel. I generated weekly reports on my findings and gave recommendations for improvements. In turn running trainings for all PMs in… Show more • Managing the full project life cycle of translation projects, billing up to $155,000 a month.• After approximately 6 months I was given the opportunity to work in and help develop a new team, Revisions, focusing on any project returned by the client for amendments.• Introducing tracking and analysis of all revisions, at this point all done manually in Excel. I generated weekly reports on my findings and gave recommendations for improvements. In turn running trainings for all PMs in monthly department meetings, targeting problem areas. • Taking ownership of one particular problem I created an error reduction plan and managed to reduce these production errors by over 75% in the first month of implementation. Show less

This was a permanent graduate position which has allowed me to develop my understanding of business. During my time with Dawn, I worked my way through the business from procurement to dispatch, as well as taking on key responsibilities and administrative duties in the Sales and Planning office.• Marks & Spencer primary production management – Bringing together primal production over multiple sites, to ensure sufficient matured product is available to meet all orders. Working with the… Show more This was a permanent graduate position which has allowed me to develop my understanding of business. During my time with Dawn, I worked my way through the business from procurement to dispatch, as well as taking on key responsibilities and administrative duties in the Sales and Planning office.• Marks & Spencer primary production management – Bringing together primal production over multiple sites, to ensure sufficient matured product is available to meet all orders. Working with the account manager to solve any stock issues while maintaining agreed service levels.• Organic and Welsh beef co-ordination – This includes all aspects of the organic and welsh beef business, from requesting cattle from procurement, to producing, to reporting and analysing yields, to liaising with the sales team to ensure sales are secured. Organic profitability has increased by around 30% since my involvement in this project.• Production Planning – Producing all production plans for the boning hall, ensuring that sufficient stock is produced to fill all orders, while also ensuring that all cuts not bought in balance are produced to the most profitable and saleable specifications for the constantly changing market.• Forecasting – Production and maintenance of primal forecasting documents, ensuring the sales team has the most accurate and up to date availability information possible. Show less

During this three month project, I designed and created a knowledge management system, using SharePoint, for use by the entire Supporter Services & Operations (SS&Ops) department. This brought together all the essential information about the charity, and the SS&Ops teams, into one user friendly central location, so that it can be accessed in real time, and relayed efficiently to supporters where necessary.• Managing the project from start to finish by planning effectively, and bringing… Show more During this three month project, I designed and created a knowledge management system, using SharePoint, for use by the entire Supporter Services & Operations (SS&Ops) department. This brought together all the essential information about the charity, and the SS&Ops teams, into one user friendly central location, so that it can be accessed in real time, and relayed efficiently to supporters where necessary.• Managing the project from start to finish by planning effectively, and bringing together relevant people and resources.• Liaising with all of the SS&Ops teams to ensure I fulfilled all their requirements. This improved my ability to build effective working relationships with many people, at numerous different levels, with differing needs and concerns.• Working largely on my own initiative, which I did while maintaining all deadlines and ensuring all work is done to a very high standard. • Recruiting super users, and training them how to use the SharePoint site. • Regular use of SharePoint, Excel, PowerPoint, and the internet. Show less

I was responsible for delivering very high levels of customer service during the busy Christmas period. This included working on the tills, dealing with customer enquiries, and selling special offers on the shop floor.• I had exceptional customer service feedback, and received regular gifts and a letter of praise from my customers.

Mad Science is a company that delivers fun and engaging science sessions to primary school children. I was an instructor for, and the manager of, the after school programme department. • Developing my communication skills, via teaching, liaising with clients (schools), and communicating effectively with the instructors I managed.• Improving my time and people management skills by organising rotas, kit swap, and classes in a way that best suited everyone. • Using my… Show more Mad Science is a company that delivers fun and engaging science sessions to primary school children. I was an instructor for, and the manager of, the after school programme department. • Developing my communication skills, via teaching, liaising with clients (schools), and communicating effectively with the instructors I managed.• Improving my time and people management skills by organising rotas, kit swap, and classes in a way that best suited everyone. • Using my problem solving skills and initiative to developing a new calendar system, as there were many problems with the existing one.• Interviewing and training new employees. Show less

I was responsible for delivering very high levels of customer service during the busy Christmas period. This included working on the tills, dealing with customer enquiries, and selling special offers on the shop floor.• I had exceptional customer service feedback, and received regular gifts and a letter of praise from my customers.

I travelled to clients houses alone, and ensured that all of their care needs were met.• Handled medications to ensure the correct substance and dosage were taken.• Utilised my self-motivation and independent working skills.• Developing excellent interpersonal skills to overcome all communication barriers present.