Orchestrate photoshoot bookings with a diverse range of clients, ensuring smooth scheduling and coordination while building industry connections. Carry out administrative duties, including invoicing, contracts, and client correspondence. Cooperate and correspond with a wide spectrum of brands and photographers to craft visually captivating content for various projects.Brand ambassador and promotional staff at various expos and events for multiple brands.

Orchestrated and directed daily operations of the agency, ensuring efficient functioning of all departments, including sales, marketing, and HR.Took the lead in strategizing and implementing innovative marketing and promotional initiatives, including influencer partnerships, to elevate brand awareness and engagement.Spearheaded B2B sales approaches, securing lucrative partnerships for tradeshows, events, and social media campaigns tailored towards target audiences. Empowered and led a high-performing sales team of 8 people, establishing targets and KPIs to maximize employee productivity, exceed client expectations, and attain sales objectives.Utilized strong interpersonal skills to develop and nurture relationships with clients to enhance business opportunities, demonstrating a natural ability to build rapport and maintain long-term partnerships. Responsible for negotiating and securing favorable contracts and agreements with clients to ensure mutual satisfaction and fostered long-term partnerships based on trust and loyalty.

Provided education to potential customers on our clients' brands, including features and benefits, leading to increased brand recognition and customer engagement.Acted as an energetic and enthusiastic representative for our clients at events, amplifying brand awareness and driving new sales by leveraging strategic upselling and cross-selling techniques. Engaged with potential customers, identifying their unique needs, addressing inquiries and offering information about our clients at promotional events throughout Fort Lauderdale, FL.Cultivated strong customer relationships, ensuring long-term loyalty and increasing customer retention and referral rates.

Delivered exceptional customer service via phone, email, and chat channels, assisting customers with inquiries, orders, and concerns.Addressed and resolved a wide range of customer issues, complaints, and problems, promptly and effectively, guaranteeing satisfaction and customer retention.Employed company systems and resources proficiently to precisely process orders, returns, and refunds in an accurate and timely manner. Liaised with cross-functional departments to address customer feedback and enhance service offerings.Completed ongoing training and development initiatives to enrich product knowledge and refine customer service competencies.

Implemented social media advertising and marketing strategies, contributing to increased business generation.Leveraged social media analytics tools to track key performance metrics such as reach, engagement, website traffic, and lead conversions, analyzing data to optimize performance.Promoted the House Broker Realty LLC brand and its services through social media advertising campaigns, sponsored content, and partnerships with influencers or local businesses.Tracked social media channels for comments, messages, and mentions related to the company or real estate industry, responding promptly to inquiries, comments, and reviews.Generated engaging and relevant content for social media platforms including Facebook, Instagram, and LinkedIn.