Emily Mountjoy Email & Phone Number

With over four years of experience in the healthcare and solar energy sectors, I have developed strong communication, problem solving, and office administration skills that enable me to provide excellent service to patients and customers. As a Patient Advisor at Express Scripts, I am passionate about helping people manage their prescriptions and improve their health outcomes. I work with pharmacists, doctors, and insurance companies to ensure that patients receive the best possible care and support. I also train new employees and monitor their screens, demonstrating my leadership and mentoring abilities. I am always eager to learn new things and adapt to changing situations, and I value teamwork, diversity, and innovation.Prior to joining Express Scripts, I was a Customer Service Representative at United Home Solutions, where I used my communication and data skills to answer questions about solar energy, sell solar panels, and handle complaints and claims. I also assisted in conducting data analysis to support various departments in meeting their objectives, and helped with the operations side of the business, such as scheduling inspections, getting permits, and monitoring the system. I enjoyed working in a fast-paced and dynamic environment, where I could apply my knowledge and creativity to solve problems and generate solutions. I am proud of the positive impact I made on the environment and the customers' satisfaction.

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  Northampton Community College

  Medical/Clinical Assistant