-Coordinated all operations of the Artful Healing program, which offers art-making activities for children, teens, young adults, and their families in Boston-area hospitals and healthcare centers-Acted as a liaison to the Artful Healing partner sites including Boston Children's Hospital, Dana Farber Cancer Institute, and Massachusetts General Hospital-Managed and trained the Artful Healing team of instructors and interns (10+ staff)-Collaborated with the Museum's Education and Access departments to accomplish goals of enhancing the visitor experience and marketing accessible programs -Contributed to the evaluation, documentation and processing of information regarding Artful Healing programs

-Provided exceptional customer service to clientele at a high-end boutique-Worked with proprietor to organize and promote co-branded events-Ran monthly reports to analyze store operations