Emily Nagengast Email and Phone Number

Execute product development strategy that directly aligns with the overall SAP strategy and SuccessFactors vision to deliver on the premier “HXM” Employee Experience within an Intelligent Enterprise. Work closely with customer, field colleagues, engineering teams as well as cross product areas while taking into account the competition and industry best practices in developing and driving product roadmap. Perform competitive analysis in determining and prioritizing feature requirements for existing and new product areas. Engage with customers to drive innovation and design collaboration. Work closely designing overall strategic direction and product strategy for the Employee Central product, supporting over 4K live customers. High focus on in depth understanding of product functionality and empathy for customer experience. Drive and own product standard implementation through multiple application development areas. Support and assist product managers to navigate platform architecture in order to design their solutions, as well as enforce standards across the product area. Provide technical and functional expertise and align the product team requirements and platform priorities.

Responsible for managing highly involved product migrations impacting ~6000 customers globally. Strong ability to successfully execute tailored migration strategies with customer centric focus to minimize customer and commercial impact to accelerate adoption.

Providing global consultative engagements to drive adoption and incremental value. Customer assessment of current and future state to align business strategies. Focused on large strategic customers looking for an integrated cloud solution.

Lead consultant during implementation process from kick-off to launch. Provide project management skills of communication, presentation, time management, organization and planning to successfully implement. Consulted client in best practice methods and assist in the development and creation of client specific requirements.

Implementing Successfactors Employee Central. Senior adviser to product management. Providing best-practice guidance on customer’s total EC processes and configures the BizX suite of products on-time and on-budget using SuccessFactors Empower methodology.

Currently conducting Successfactors Employee Central implementation projects. The Employee Central PSC provides best-practice guidance on customer’s total EC processes and configures the BizX suite of products on-time and on-budget using SuccessFactors Empower methodology.

-Currently providing customers and sales managers with consulting and technical support during pre-sales discussions.-Responsible for west regional sales and product demonstrations-Preparing and delivering detailed product demonstrations and product prototypes for prospects, and answering prospects’ and salespersons’ product questions. -Prepare preliminary statement of work for prospects-Work closely with Account Management for upgrade opportunities and issue resolution.-Providing add on sales to existing customers -Build and design Statements of Work-Working closely with Product Management to provide feedback from the field on product enhancements and market trends • Attend trade shows, conferences and customers sites

-Assess client requirements and specifications for deployment of Authoria Talent Management-Provide onsite demonstration and virtual training of product to meet business requirements-Facilitate client specifications to technical group for clarifications and time constraints -Recommend configurations, system requirements and add-ons that enhance business outcomes-Maintain relationship with client through implementation -Transition clients successfully to post-implementation Support teams-Articulate new features and capabilities as they are added to the solution-Provide and maintain timeline, costs, resource management for implementation process

-Facilitated analysis of customer benefits, policies, and events content-Configured employee benefits and policy messages for the Authoria Communications product-Followed presentation, time management and planning strategies to foster deadline-driven delivery methodology-Delivered top-tier client services and customer relations in day-to-day interactions-Provided detailed functional support for Authoria products to customers-Articulated project status via weekly conference call and project report to client sponsor-Interacted with clients through online request system and monitor adherence to service level agreements-Maintained an active portfolio of up to 8 clients consecutively (depending on size of client)