AeroLeads people directory · profile
Emily Narvaez Email & Phone Number
Product Owner
at
Arra Finance
1 work email found
@cbtno.com
2 phones found area 972 and 214
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Current company
Role
Product Owner
Location
Mesquite, Texas, United States
Company size
Who is Emily Narvaez? Overview
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Quick answer
Emily Narvaez is listed as Product Owner at Arra Finance, a with 25 employees, based in Mesquite, Texas, United States. AeroLeads shows a work email signal at cbtno.com, phone signal with area code 972, 214, and a matched LinkedIn profile for Emily Narvaez.
Emily Narvaez previously worked as Product Owner at Crescent Bank and Business System Analyst at Crescent Bank.
Company email context
Email format at Arra Finance
This section adds company-level context without repeating Emily Narvaez's masked contact details.
{first_initial}{last}@cbtno.com
86% confidence
AeroLeads found 1 current-domain work email signal for Emily Narvaez. Compare company email patterns before reaching out.
Profile bio
About Emily Narvaez
Self-motivated and goal oriented individual with demonstrated abilities in management, operations, and administration. Able to meet project deadlines while providing excellent verbal and written communication skills. Computer proficiency in spreadsheet and software programs like Microsoft Office, Shaw, WFM and Meridian.
Listed skills include Management, Workforce Management, Operations Management, Administrative Assistants, and 11 others.
Current workplace
Emily Narvaez's current company
Company context helps verify the profile and gives searchers a useful next step.
Arra Finance
10 roles
Emily Narvaez work experience
A career timeline built from the work history available for this profile.
Product Owner
Current
Sep 2024 - Present
Business System Analyst
Sep 2021 - Sep 2024
Account Services Manager
Dec 2019 - Sep 2021
Operations Support Manager
Jan 2019 - Dec 2019
Family Support Administrative
Mar 2018 - Jan 2019
Account Maintenance Manager
Sep 2013 - Mar 2018
Workforce Analyst
•Ensure Customer Contact Center is within compliance guidelines•Generate call volume forecasts and staffing projections•Track and report department adherence performance•Perform data analysis and trending for the Customer Contact Center•Advise department management regarding trends and practices•Recommend process improvements related to department processes•Approve / Decline PTO requests •Update / Change Agents’ schedules when necessary•Work with Staffing Models to determine staffing issues for holidays, etc.•Schedule Computer Based Training (CBT) for agents before the deadline•Analyze intraday activity to forecasted call volume
Apr 2012 - Sep 2013
On Line Account Lead
•Managed day to day operations for the On Line Account Opening Department •Coached and developed agents to ensure daily and monthly goals were met or exceeded•Developed and delivered required Corrective Action Plans to assist with mitigating inefficiencies•Performed and provided feedback for quality assurance evaluations for accounts serviced by Contact Center Agents •Ensured that collection, formulation, and distribution of reports occurred on a daily basis•Updated and maintained Disaster Recovery Plan•Updated policies and procedures•Actively managed department projects to meet defined deadlines and budgets•Ensured the department processes and workflows met regulatory audit standards•Represented the Customer Contact Center as a subject matter expert regarding policy and procedures•Assisted with oversight of Customer Contact Center operations for technology and information systems Ensured weekly compliance audits were completed•Informed Call Center Director of any compliance violations•Performed quarterly and annual audits
Feb 2008 - Apr 2012
Administrative Assistant
•Scheduled weekly leadership meetings with supervisors•Updated department Disaster Recovery Plan •Organized and planned travel itineraries and department projects•Monitored staff turn over, hired new employees and updated organizational chart•Handled department purchases•Assisted in creating Power Point Presentations for Executives•Handled payroll and timecard issues•Set up new employees desks with access to necessary systems•Answered phone calls and took messages for manager
Aug 2006 - Feb 2008
FAQ
Frequently asked questions about Emily Narvaez
Quick answers generated from the profile data available on this page.
What company does Emily Narvaez work for?
Emily Narvaez works for Arra Finance.
What is Emily Narvaez's role at Arra Finance?
Emily Narvaez is listed as Product Owner at Arra Finance.
What is Emily Narvaez's email address?
AeroLeads has found 1 work email signal at @cbtno.com for Emily Narvaez at Arra Finance.
What is Emily Narvaez's phone number?
AeroLeads has found 2 phone signal(s) with area code 972, 214 for Emily Narvaez at Arra Finance.
Where is Emily Narvaez based?
Emily Narvaez is based in Mesquite, Texas, United States while working with Arra Finance.
What companies has Emily Narvaez worked for?
Emily Narvaez has worked for Arra Finance, Crescent Bank, Exeter Finance, Mesquite Independent School District, and Comerica Bank.
How can I contact Emily Narvaez?
You can use AeroLeads to view verified contact signals for Emily Narvaez at Arra Finance, including work email, phone, and LinkedIn data when available.
What skills is Emily Narvaez known for?
Emily Narvaez is listed with skills including Management, Workforce Management, Operations Management, Administrative Assistants, Customer Service, Call Centers, Bilingual English/Spanish, and Banking.
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