Emily O'Hare Email and Phone Number

Directed design and development of company’s website and mobile application using Agile methodologiesLed global UI/UX and development teams in creation of company productsManaged the recruitment process, from candidate sourcing to onboardingOrchestrated weekly meetings for cross-team alignment and progress trackingCreated a detailed product strategy, including product research, road maps and feature requirements

Cultivated interpersonal relationships with guests to build consistent patronageUtilized marketing skills to promote premium dishes and increase sales revenueDemonstrated strong communication skills through customer service and team collaboration

Managed multiple aspects of service in a fast-flowing business environmentBuilt rapport with guests to create a friendly and personal dining experienceDemonstrated product knowledge and expertise through staff trainings and tastings

Managed customer relations with professionalism and efficiencyParticipated in staff training sessions for ongoing professional developmentMaintained operational efficiency and consistency with guest reservationsUtilized problem-solving skills to resolve guest complaints