•Manage territory of 25 independent insurance agents•Analyze sales metrics to identify areas of opportunity and implement strategies to improve results•Perform audits to ensure business is written in compliance with laws and policies•Collaborate with agents to develop marketing strategies to increase customer engagement and awareness

• Exceed monthly sales by averaging 320% to goal in net sales, earning Diamond and Platinum club awards• Contribute to non-traditional revenue by brokering through Choice partner carriers, referring leads to life team• Serve on DEI council and increase awareness and engagement of peers through monthly meetings, trainings, and weekly posts• Continuously improve team performance and engagement by leading huddles, peer coaching and mentoring, and sales contests

• Contributed to sales targets by leading new hires and getting them up to standards in all areas of production: SPH, BCR, QPC, AUX, and conversion• Monitored and improved new hire development through quantitative and qualitative analysis of metrics and performance data• Utilized coaching and leadership skills to coach tenured agents within the company to improve sales skills and increase productivity• Facilitated huddles to train on sales processes, product information, and share best practices to improve performance

• Consistently exceeded sales goals, earning Platinum and Diamond club awards • Contributed to non-traditional revenue through sales of pet insurance, specialty lines, and life referrals• Handled inbound calls on behalf of local sales agents and inbound sales advisors, improving customer experience and contributing to company sales targets• Improved team performance through peer coaching and mentoring

• Managed day to day operations for agency with over $1 million book of business: bank deposits, daily/monthly sales reports, opening and closing • Onboarded and managed agency staff and ongoing training and development• Wrote new business and manage existing policies including auto, products, commercial, and life products• Identified growth opportunities through book of business audits, coverage reviews, and new business prospecting• Worked with underwriting by submitting business cases for reinstatements and policy exceptions• Received Commitment to Excellence Award for outstanding sales and service

Specialized in new business acquisition and multi-line growth. Identify growth opportunities through book of business audits, coverage reviews, and new business prospecting. Met and exceeded monthly sales goals with a consistent average of $15-20,000 in new business each month