Emily Pickup, Dpt Email & Phone Number

Minneapolis, Minnesota, Us

Tracking and analyzing Patient Reported Outcomes (PROs) for patients, providers and practices across the nation to redefine value-based care. Data is an asset to your organization – just like your people, your innovation, your tools and your patients. CODE is committed to helping you and your organization achieve better patient outcomes, provide high-value care, and utilize your data by understanding the patient experience.

San Francisco, California, Us

-Selected in the top 2% of applicants for a competitive program offered to high potential individuals preparing for a CS role in SaaS-Rigorously trained (300+ hours) and assessed on CS skills by coaches and SaaS industry professionals -EQ: cultivating empathy, growth mindset, coachability, overcoming rejection, task prioritization-CS efficiency and workflow: human-centered customer engagement; analyzing risk and effectively escalating issues; managing a book of business; reporting client insights; translating data to value, creating stories, executive summaries and slide decks for effective quarterly business reviewsTech tools: Gainsight, Salesforce, Loom, Slack, Zoom, G-suite, Microsoft-suite, Microsoft Advanced Formulas

Owatonna, Mn, Us

-Increased clinic revenue by $3,600 over the 10-week contracted employment timeframe by successfully acquiring 4 long-term cash-pay clients without insurance- Communicated cross-functionally with multiple stakeholders to reduce appointment cancellations by 20%- Performed routine goal assessments every 5 weeks to ensure clients made timely progress for full recovery-Developed attitudinal loyalty with clients and generated word of mouth clinic referrals after providing interventions based on client preferences and achieving clients’ goals

Big Stone City, Sd, Us

Rural Inpatient & Outpatient Orthopedics-Consistently achieved client satisfaction scores at or above 90% with patients highly recommending BST-Managed 30-50 clients per week through a disciplined, scalable process of meticulous notes on client’s goals, mutual expectations and milestones to ensure seamless transitions and hand-offs through the client lifecycle- Maintained data integrity via HIPAA compliant software to securely document and store 100% of data related to client records, services provided, and billing statements-Conducted two staff development sessions focused intervention strategies for clients with pelvic floor conditions with resulting increased staff willingness to treat this client population

Completed 3-year full-time program to obtain Doctorate of Physical TherapySt. Kate's DPT alumn 2021(during these 3 years completed 3 Physical Therapy Internships)

Minneapolis, Mn, Us

Acute Care, Level II Trauma Center-Organized logistics for patient triage and decreased hospital readmission rate for therapy patients by 10%. -Completed detailed and timely chart reviews using Epic, Kardex, and provider notes to coordinate safe management and discharge of medically complex patients with a multidisciplinary care team-Created presentation for staff aimed at increasing use of the PFIT, a tool designed to assess patient eligibility for step down from ICU and predict appropriate discharge timeline-Achieved full-time productivity (averaging 24 units/day)

Sioux Falls, Sd, Us

Rural Outpatient Orthopedics-Performed screening and outcome measures for geriatric, joint replacements, and extremity patient populations-Collaborated with OT and SLP to provide pediatric services including equine, aquatic and school therapies-Designed educational session to instruct providers on the use of diaphragmatic training to reduce low back pain

Roseville, Mn, Us

• Creatively designed curriculum and energetically led group classes for geriatrics in balance, strengthening, and dance to champion active aging and senior vitality• Created client handouts and monthly campus newsletters to successfully increase participant enrollment in wellness department services with both campus and community-dwelling residents• Administered standardized assessments for individual class assignment and completed appropriate billing and documentation for services provided.

Minneapolis, Mn, Us

Served as Volunteer Head Coach, coordinated weekly swim practices and competitions for youth with disabilities

Decorah, Ia, Us

• Interviewed, trained and supervised Resident Assistant (RA) staff to promote personal development, teamwork, and safe living-learning environments for students within residential halls on campus• Co-hosted weekly staff meetings and individual one-on-ones with team of 16 RAs to review resident-related incidents, develop campus DEI culture and ensure RA wellbeing• Fostered a sense of community for 44 floor residents and 700 Towers Residents• Enforced Luther College policy in a positive, proactive manner

Doctor Of Physical Therapy

Bachelor Of Arts - Ba, Exercise Physiology, Psychology

Education record