A varied part-time role managing the office of a multi-brand designer fashion boutique, with retail presence, event coordination and liaising with the Paris branch to ensure smooth operations throughout the business. Key responsibilities include maintaining the office space and supplies, processing deliveries, inputting new products into retail management systems. Managing staff rota, raising invoices where necessary, checking supplier invoices and liaising with external accountant to ensure timely payments. Managing all facilities and overseeing tenancies of both the London office and shop premises and the MD’s second pop-up-shop which is rented to other fashion retailers. • Agreed and implemented a much more cost-effective shipping partnership for UK order deliveries and internal, international shipping requirements. • Introduced a new structure for social media scheduling to improve engagement and grow the online community, working with UK and Paris team on this to maintain consistency and relatability of content to resonate with both English and French speaking communities.

A development of my previous position with increased responsibility as Admin Team Leader as well as covering as studio lead in the absence of the CEO. In this role I managed the studio and supplies, orchestrated new collection releases, coordinated imagery post-production, managed external relations, designed textile prints, assisted with collection design and produced all artwork relating to both garment design and promotional material.• Successfully initiated and maintained a new logistics partnership with DHL, negotiating a fair pricing deal and liaised with the external team on a regular basis to monitor this and ensure the smooth running of the process. This increased customer satisfaction by ensuring more accurate and timely order deliveries as well as streamlining order fulfilment processes and improving efficiency of workflows.• Handled all post-production of photoshoot imagery for the online store; selection, retouching/editing/resizing, SEO optimisation and file distribution.• Designed weekly newsletter campaigns on Omnisend, utilising Canva to assist with campaign graphics, regularly achieving a +40% open rate and around 1.5-4% click through.• Approached and maintained relationships with collaborators, such as high- profile stylists, influencers and models.

A general administrative role, handling customer service, order fulfilment, shipping and returns, stock management, and general office maintenance. This progressed quickly into a varied role with a hand in all areas of the business, from fashion, print and graphic design to operations, release orchestration and photo editing.I take great pride in the improvement of customer service since starting the tole, validated by the increase in positive customer feedback.

Created an online business offering comfortable, reusable face coverings designed and produced by myself, sales of which surpassed 1,000 individual products. Maintained a high standard of production and service to prompt 125 positive reviews, 99% of which were given 5 stars.

A varied role working alongside the designer, assisting with the running of a sustainability-focussed brand.Tasks included: - Website management - creating and updating product pages, inputting coding for various functions across the site (sales promotion/sold out stickers on products, making comment boxes available, etc.) - Photo editing for various uses : website, look books, email campaigns, social media - Management of social media accounts and creating content for these. - Email campaign design - Creating engaging promotional material, such as gifs, for use in email campaigns and social media. - Technical specification flats - Assisting with garment design - Production of garments where necessary - Packaging and sending out orders - Pattern development - Producing pattern copies for archive - Compiling technical packs for factories - Liaising with factories and carrying out site visits - Fabric/trimming and factory sourcing - General administration - Record keeping

Provided support throughout the busy luxury design studio across all departments including: - Pattern cutting:Improved pattern tracing, replicating neat and accurate patterns for both womenswear and menswear.Used specific tracing techniques where appropriate for use in different departments.Copied pattern packs for archiving.Scanned patterns and rendered digital pattern packs for archive. - Embroidery:Developed hand embroidery skills.Repaired embroidery for garments following alterations.Continued the existing embroidery onto new fabric panels for collection pieces.Rendered digital artwork for embellishment placement. - Created and developed digital prints for use across collection. - Packaged client orders professionally and according to company standards. - Pre-show preparations – final checks, finishing embellishment, steaming. - General studio organisation and maintenance. - Office administration: processing stock orders and returns, contacting suppliers raising POs, receipt recording, sample filing. - Greeted and assisted with pre-show model selection and fittings.