Senior Account Manager
Current✔️ Led day-to-day strategy and management for 8 mid-market to enterprise client accounts, leveraging AI tools for SEO, PPC, conversion optimization, and Google Analytics.✔️ Cultivated relationships with senior stakeholders, driving client retention and business growth. Spearheaded training for managers and account leads on strengthening relationships through direct and intentional communication.✔️ Managed and coached up to 3 direct reports and 8 additional analysts across multiple client teams, improving team performance.✔️ Served diverse industries, including SaaS, Real Estate, Manufacturing, Cybersecurity, Automotive, and Healthcare.✔️ Led agency culture-building as head of the Social Team.🏆 Voted winner of "Have the Right Attitude" award by peers in annual values awards🏆 Voted 3x “Team of the Quarter” award by peers in recognition of a 20% increase in revenue at a 4% better ROAS for automotive ecommerce client