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Emily Rapp Email & Phone Number

Senior Customer Experience Manager at Lumen Technologies
Location: Essex, Connecticut, United States 8 work roles 3 schools
1 work email found @lumen.com 1 phone found area 303 LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email e****@lumen.com
Direct phone (303) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Lumen Technologies
Role
Senior Customer Experience Manager
Location
Essex, Connecticut, United States

Who is Emily Rapp? Overview

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Quick answer

Emily Rapp is listed as Senior Customer Experience Manager at Lumen Technologies, based in Essex, Connecticut, United States. AeroLeads shows a work email signal at lumen.com, phone signal with area code 303, and a matched LinkedIn profile for Emily Rapp.

Emily Rapp previously worked as Sr. Lead Digital Solutions Manager, Adobe RTCDP Implementation Lead + Product Owner at Lumen Technologies and Senior Lead Marketing Manager, Account-Based Marketing at Lumen Technologies. Emily Rapp studied at University Of Chicago.

Company email context

Email format at Lumen Technologies

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{first}.{last}@lumen.com
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AeroLeads found 1 current-domain work email signal for Emily Rapp. Compare company email patterns before reaching out.

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Profile bio

About Emily Rapp

Emily Rapp is a Senior Customer Experience Manager at Lumen Technologies. She possess expertise in product management, product marketing, web analytics, e commerce, analytics and 13 more skills. Colleagues describe her as "Emily is an accomplished marketing professional with experience in various roles. Over the course of about five years working together at CenturyLink/Lumen, I had the chance to work with her on multiple projects. One particular instance where her abilities stood out was when she assisted me in troubleshooting problems with the chat bot on our site. Her problem-solving skills allowed us to identify and resolve issues swiftly, ensuring a smooth user experience. She was also instrumental in the positioning of small business support articles. Her ability to understand the needs and perspectives of different stakeholders enabled her to suggest strategies for presenting these articles in a way that maximized their impact and usefulness. Emily’s collaborative nature, positive attitude, and stakeholder management skills make her a professional who consistently delivers results!"

Listed skills include Product Management, Product Marketing, Web Analytics, E Commerce, and 14 others.

Current workplace

Emily Rapp's current company

Company context helps verify the profile and gives searchers a useful next step.

Lumen Technologies
Lumen Technologies
Senior Customer Experience Manager
Westbrook, CT, US
Website
lumen.com
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8 roles · 28 years

Emily Rapp work experience

A career timeline built from the work history available for this profile.

Sr. Lead Digital Solutions Manager, Adobe Rtcdp Implementation Lead + Product Owner

Lumen Technologies

As Lumen’s primary product owner for the Adobe Experience Platform and RTCDP, I work across marketing, marketing ops and CX organizations to pinpoint the strategies and priorities that will fuel our growth – and continually learn about the challenges and constraints we face. I design and build capabilities and functions within the customer data platform.

Jun 2023 - Sep 2024

Senior Lead Marketing Manager, Account-Based Marketing

Lumen Technologies

Demandbase platform manager for Lumen, supporting our company both technically and strategically to maximize value from the platform and drive ROI from Marketing and Sales efforts.With extensive technical understanding of the Demandbase platform, Salesforce and Marketo, I managed the tools and processes for collecting and disseminating customer engagement.

Feb 2022 - Jun 2023

Digital Project Manager, Adobe Experience Manager

Lumen Technologies

High-level AEM (Adobe Experience Manager) front-end author for Lumen.com. Collaborated with development, creative/UX and marketing teams to design, build and maintain the site. Oversaw communications with stakeholders from across the company to assess requests, building rapport and setting expectations for completion. Responsible for author team training.

Sep 2020 - Feb 2022

Lead It Analyst, Business Website

Centurylink

Managed relationship between Marketing, Product Management, IT and various agencies to build and launch new shopping, ordering and an online account management portal on the Centurylink.com site for small business customers.Site Rebrand: Key stakeholder for the user experience: Conducted face-to-face customer interviews and on-site UX testing, led persona.

2008 - 2020 ~12 yrs

Lead Marketing Manager, Small Business Direct Mail Program

Qwest Communications International, Inc.

Oversaw Small Business direct mail program, budget and team of three marketing managers.· Managed brand redesign and shift to recycled paper for all direct mail materials· Increased the direct mail contact strategy, exceeding direct mail call forecast by over 150%· Managed creative agency change

2004 - 2008 ~4 yrs

Lead Marketing Manager, Large Business Sales Intranet And .Com Site

Qwest Communications International, Inc.

· Hired as web developer and site manager for USWest; grew position to lead a team of ten developers, designers and content managers for qwest.com· Built a strong team to build and manage the Large Business presales and intranet websites; managed all front-end design, development and content creation· Full rebrand and rearchitecture of business website to.

1998 - 2002 ~4 yrs
Team & coworkers

Colleagues at Lumen Technologies

Other employees you can reach at lumen.com. View company contacts →

BY Brian Young Brian Young Colleague at Lumen Technologies Phoenix, Arizona, United States, United States View → EK Ed Kroening Ed Kroening Colleague at Lumen Technologies Denver Metropolitan Area, United States View → BL Bradford Lester Bradford Lester Colleague at Lumen Technologies Littleton, Colorado, United States, United States View → LB Lacey Beier Lacey Beier Colleague at Lumen Technologies Clermont, Florida, United States, United States View → CW Chris West Chris West Colleague at Lumen Technologies Huntsville, Alabama, United States, United States View → JM Janet Mcdowell Janet Mcdowell Colleague at Lumen Technologies Dublin, Ohio, United States, United States View → VR Vishnu Reddy Vilupuru Vishnu Reddy Vilupuru Colleague at Lumen Technologies Bengaluru, Karnataka, India, India View → A( Andrew (Drew) Dodson Andrew (Drew) Dodson Colleague at Lumen Technologies Albuquerque-Santa Fe Metropolitan Area, United States View → AE Amelia Earley Amelia Earley Colleague at Lumen Technologies Meadowview, Virginia, United States, United States View → MC Meredith Camarillo Meredith Camarillo Colleague at Lumen Technologies San Antonio, Texas, United States, United States View →
3 education records

Emily Rapp education

FAQ

Frequently asked questions about Emily Rapp

Quick answers generated from the profile data available on this page.

What company does Emily Rapp work for?

Emily Rapp works for Lumen Technologies.

What is Emily Rapp's role at Lumen Technologies?

Emily Rapp is listed as Senior Customer Experience Manager at Lumen Technologies.

What is Emily Rapp's email address?

AeroLeads has found 1 work email signal at @lumen.com for Emily Rapp at Lumen Technologies.

What is Emily Rapp's phone number?

AeroLeads has found 1 phone signal(s) with area code 303 for Emily Rapp at Lumen Technologies.

Where is Emily Rapp based?

Emily Rapp is based in Essex, Connecticut, United States while working with Lumen Technologies.

What companies has Emily Rapp worked for?

Emily Rapp has worked for Lumen Technologies, Centurylink, and Qwest Communications International, Inc..

Who are Emily Rapp's colleagues at Lumen Technologies?

Emily Rapp's colleagues at Lumen Technologies include Brian Young, Ed Kroening, Bradford Lester, Lacey Beier, and Chris West.

How can I contact Emily Rapp?

You can use AeroLeads to view verified contact signals for Emily Rapp at Lumen Technologies, including work email, phone, and LinkedIn data when available.

What schools did Emily Rapp attend?

Emily Rapp studied at University Of Chicago.

What skills is Emily Rapp known for?

Emily Rapp is listed with skills including Product Management, Product Marketing, Web Analytics, E Commerce, Analytics, Competitive Analysis, Multi Channel Marketing, and Marketing Strategy.

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