-Oversee enrollment goals across CIEE’s post-high school graduation portfolio including First Year Abroad and Gap Year Programs. -Manage an Enrollment Coordinator team to oversee the entire sales process from lead to traveled student for First Year Abroad and Gap programs. -Facilitate pre-departure travel advising and ensure accurate information is shared with students and parents about how their First Year Abroad or Gap experience fits into students’ post-secondary academic journeys. -Foster ongoing relationships with principals, teachers, counselors, and district administrators to keep CIEE at the forefront of post-high school study abroad opportunities -Build relationships with prospective partner organizations to provide financial support to students studying abroad -Generate excitement within school communities through regular contact as students prepare to travel -Maintain accurate records of school communication, activities, and school relationship statuses in our CRM system Salesforce -Provide direct customer service to students and parents during critical times in the enrollment and pre-departure process

Strategically planned backward based on targeted student outcomes and projected attainment of skills required at each checkpoint. Choreographed weekly lessons centered on key fiction writing elements, including point of view, conflict, setting, and imagery. Modeled effective workshop etiquette and feedback, creating an environment of trust and respect among the students. Provided individualized feedback and support for each student based on individual writing goals and project progress.

Spearheaded a partnership with the Department of Youth and Community Development, securing $68,950 in funding. Launched a pilot internship program for rising high school seniors, resulting in 100% of applicants being placed with corporate partners including Advent International and JP Morgan. Streamlined Salesforce integration of student data across teams and enhanced staff proficiency in call logging and communication, boosting organizational visibility and efficiency.

Directed a comprehensive overhaul of enrichment program operations to better track partner relationship cycles from prospecting through program completion resulting in 98% of students participating in 68 external programs in FY22 and FY23. Increased external partners by 58% from FY20 to FY23. Developed a sophisticated projection tool within Salesforce to effectively manage an annual $310,000 budget, coming in under budget in FY22 and FY23. Published an external facing website to consolidate partnership program details and student testimonials in FY22 to publicize student experiences and increase partner interest. Led a team of two, orchestrating the completion of FY22 and FY23 application cycles. Hired and supported 5 part-time instructors in best practices to ensure students are receiving high-quality and actionable feedback as part of the application cycle. Collected qualitative and quantitative feedback from all relevant stakeholders to inform future partnership acquisition and program creation.

Strategically guided national sales strategies across five product lines, ensuring the delivery of high-quality customer service. Operationalized innovative virtual sales presentations during the pandemic. Pivoted to sell virtual language and remote high school study abroad portfolio in FY20, resulting in $500,000 in added revenue. Coordinated onboarding and operations across 5 lines of business to prepare high school students to study abroad across 35 distinct programs, including procuring visas, flight booking, and pre-departure tasks in FY20 and FY21. Cultivated and secured new educational partnerships with approximately 100 schools and nonprofits, resulting in a 53% increase in enrollment across 50 distinct summer study abroad programs in FY19 and FY21. Exceeded enrollment goals in FY19 and FY20. Retained as the only member of the sales team after an 80% reduction in force of domestic staff.

Facilitated discussion and discovery-based lessons centered on annotation skills, vocabulary dissection, and analyzing central ideas to challenge strongest high school performers across 8 classes ranging from 15-25 students. Led students through transition to virtual learning and guided application of software for attendance and participation, timely assignments, interim communications, cohort development, and presentations. Delivered additional advisory instruction spanning high school issues and topical content supporting achievement. Elevated standards and national image for prestigious preparatory program realizing 90% college graduation rate, 100% college acceptance, 75% attendance of Top 100 ranked colleges, and 85% 1st generation college graduates.

Pitched and produced articles centered on celebrity popular culture, cultural criticism, relationships and travel to an audience of 4 million monthly views between women age 18-35.

Constructed shared goals and strategies aligned with broader organizational objectives in collaboration with team. Built connections and lasting relationships rapidly driving trust and engagement for a positive and team-oriented learning experience. Crafted rigorous lesson plans challenging 80 diverse students across 4 daily classes and an array of preparedness levels to promote discussion-based learning, tackle rigorous texts, and reinforce strategies to produce college-level writing.

Provided 23 inner-city HS Juniors with a powerful 2-week cross-cultural education experience in Riobamba, Ecuador. Facilitated academic seminars designed to encourage students to think critically about the complexities of a developing country by discussing culture, history, education, poverty, politics, global business, and aid and development. Assisted students with planning effective daily English tutoring for learners who varied in age and ability. Guided students’ thinking as they designed and implemented a community action project designed to provide sustainable support to a local school.

Selected from approximately 48,000 applicants with a 14% acceptance rate nationwide to join a national teacher corps of recent college graduates and professionals who commit two years to teach in under-resourced public schools. Analyzed comprehensive data to inform instruction throughout 2 years of intensive program upskilling while simultaneously delivering full-time instruction in the most challenging and underserved area schools. Received multiple job offers in a competitive and crowded marketplace.

One of two undergraduate interns who assisted MSV with their daily operations and office work. Maintained the donor database, assisted with the year-end ask campaign. Wrote grants that will award nearly $30,000 to help expand current MSV violence prevention programs.