Emily Reyes Email and Phone Number
I work as a secretary at the Rhode Island Hospital Dialysis Center, where I provide administrative and clerical support to both the medical staff and patients. My main goal is to ensure efficient and quality care. Thanks to my excellent skills in medical terminology, computer literacy, and data entry, I am able to perform my duties effectively. I hold an Associate degree in Medical Assistant and Administration from New England Institute of Technology.I am also a full-time student at College Unbound, where I am pursuing a bachelor's degree in organizational leadership, with a focus on community development. I am passionate about learning and applying leadership skills to create positive change in the health care sector and beyond. I have completed multiple projects and assignments that demonstrate my ability to analyze, communicate, and collaborate effectively. I am eager to graduate in May 2024 and apply my knowledge and skills to advance my career and contribute to the society.
Saint Elizabeth Community
View- Website:
- stelizabethcommunity.org
- Employees:
- 172
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Support Services CoordinatorSaint Elizabeth Community Feb 2024 - Present
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SecretaryRhode Island Hospital Dialysis Center Feb 2023 - Apr 2024East Providence, Rhode Island, United StatesAssist with front reception duties not limited to checking in patients, answering phone lines, and verifying & obtaining insurance information, Schedule appointments through electric medical record When necessary, executes all necessary pre-authorizations as required by insurance companies for medication and procedures Processing and reconciling billing information Uses computer software to modify spreadsheets, manage databases, and prepare reports, and documents Develops, maintains, and reviews basic Excel templates and reports Use Peoplesoft software to order medical supplies Scan required documents into patient’s electronic chart Prepares correspondence Ensure that the waiting room is sterile and clean Providing seamless and dignified translation services to enhance the patient healthcare experience
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Ophthalmic AssistantProvidence Community Health Centers Sep 2022 - Feb 2023Providence County, Rhode Island, United States Operated ophthalmic instruments, including auto-Kera refractors, Lensometer Dispensed glasses to customers, ordered glasses through McLeodReceived and processed cash and credit payment for in store purchases Assist with front reception duties not limited to checking in patients, answering phone lines, and verifying & obtaining insurance information, Schedule appointments through electric medical record Ensure that the examination room is sterile and clean Use medical terminology to effectively communicate crucial medical information to Spanish-speaking patients -
Customer Service RepresentativeCitizens Jul 2022 - Feb 2023Johnston, Rhode Island, United States Inbound Call Center: Interacts with internal and external customers Process payments Provide Online Support Identify and respond to customer inquiries Research issues related to invoices and prepayment Communicate with Merchants Provide information to customers as it relates to credit decisions based on applications submitted. Accurately track all calls from applicants/customers and various Merchant partners locations utilizing a tracker. All the while identifying and recording all customers’ expressions of dissatisfaction by creating case management. Ensure daily work/follow-up is completed Adhere to all Call Quality and Operational standards and expectations -
Dental SecretaryChartercare Health Partners Dec 2021 - Aug 2022Providence, Rhode Island, United States Processing patient bills by taking cash and credit cards payments Assist patients in filling out required intake and medical forms Manage and organize specialist referrals Update patient insurance information Scheduled appointments and follow-up visits on Dentrix programming Provided customer service and served as Spanish interpreter Managed multi-line phone system with high call volume -
Medical AssistantComprehensive Community Action Program Jul 2019 - Feb 2020Cranston, Rhode Island, United States Executed multiple tasks simultaneously (vitals, EKG, urine dipstick, A1c) for up to thirty patients a day Administrative Duties: Scheduling and confirmed appointments with patients, processing patient bills by taking cash and credit cards payments Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment’s to ensure safety and quality care of the patients Answered an average of sixty calls per day by addressing patient inquiries and scheduling appointments -
Customer Service RepresentativeCardi’S Furniture & Mattress Dec 2017 - Jan 2019Swansea, Massachusetts, United States Answered an average of one hundred calls per day by addressing and resolving customer product complaints empathically and professionally to promote customer satisfaction Processing Payments Interacts with internal and external customers Data Entry: Orders Modification Accurately documented, researched, and resolved customer service issues by exchanging product or scheduling service repair
Emily Reyes Education Details
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Organizational Leadership -
Medical/Clinical Assistant
Frequently Asked Questions about Emily Reyes
What company does Emily Reyes work for?
Emily Reyes works for Saint Elizabeth Community
What is Emily Reyes's role at the current company?
Emily Reyes's current role is Support and Services Coordinator @ Saint Elizabeth Housing Apartments | Organizational Leader.
What schools did Emily Reyes attend?
Emily Reyes attended College Unbound, New England Institute Of Technology.
Who are Emily Reyes's colleagues?
Emily Reyes's colleagues are Piedad Rosario, Ashlee Collier, Joy Couckuyt, Jeri Mae Janer, Vicki Hendricks, Jessica Gosselin, Stephanie Taylor.
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