Emily Riddle Email & Phone Number

Huntsville, Alabama, United States

Madison, Alabama, United States

Provide telephone-based application support and customer service. Assist with basic SQL Database maintenance. Configuration and deployment of Point of Sale Handheld devices and terminals. Proficient in documenting support processes on a daily basis. Assist training new support staff.Execute software support for multiple applications within the company. Create credit card deployments and configure integrated hardware. Ensure on-site personnel are properly trained to utilize all applications… Show more Provide telephone-based application support and customer service. Assist with basic SQL Database maintenance. Configuration and deployment of Point of Sale Handheld devices and terminals. Proficient in documenting support processes on a daily basis. Assist training new support staff.Execute software support for multiple applications within the company. Create credit card deployments and configure integrated hardware. Ensure on-site personnel are properly trained to utilize all applications applicable to their business. Show less

Athens, Alabama, United States

Athens, Alabama, United States

Assist customers and answer questions in relation to cabinets, countertops, appliances, and kitchen design. Create accurate sales contracts and installs. Upload purchase orders promptly for vendors. Manage orders weekly to ensure sales notes are updated in the store system, contacting customers as appropriate. Stock merchandise and organize kitchen vignettes. Currently learning the use of CAD 2020 software to design customer’s dream kitchen.

Athens, Alabama, United States

Supervised ten cashiers and customer service associates daily. Managed daily personnel assignments. Provided exceptional customer service by processing merchandise sales and returns, and resolved complaints in a timely manner. Performed cycle count of merchandise to ensure correct inventory. Assisted in store’s shrink awareness. Performed opening and closing safety procedures for the front of the store.

Honesdale, Pennsylvania, United States

Oversaw a team of four photographers, delegated daily assignments for each. Created and published a camp newsletter in Adobe InDesign. Edited and uploaded an average of 400 photos to CampMinder software daily. Taught newsletter and photography electives to camp attendees. Additionally, provided extra photographs per parent request in a timely manner.

Athens, Alabama, United States

Maximized customer satisfaction with menu and drink knowledge which created long-term loyalty with customers. Mastered two separate Point of Sale (POS) systems to enhance quality customer service in a fast-paced work environment. Assisted in opening and closing procedures which included prepping tills, restocking inventory, updating the POS system daily to accommodate specials, responsible for nightly deposit to complete daily business. Trained multiple front of house employees, ensuring that… Show more Maximized customer satisfaction with menu and drink knowledge which created long-term loyalty with customers. Mastered two separate Point of Sale (POS) systems to enhance quality customer service in a fast-paced work environment. Assisted in opening and closing procedures which included prepping tills, restocking inventory, updating the POS system daily to accommodate specials, responsible for nightly deposit to complete daily business. Trained multiple front of house employees, ensuring that staff were well educated on proper procedures to follow. Assisted in large parties held in the restaurant, as well as preparing catered events to ensure customer satisfaction. Show less

Bachelor Of Fine Arts - Bfa, Photography

Associate'S Degree, General Studies