Managed bookings, scheduling, and cancellations of up to 12 students per week• Ensured timely compliance with remote tutor meeting schedules via email and Zoom room management• Facilitated order in a fast-paced environment by communicating with tutors about upcoming appointment

• Processed 100-150 medical referrals per day to add patients into medical database in compliance with HIPAA procedures• Sent five-day reminders for patient appointments for 3 different hospitals • Contacted 50+ new patients daily to confirm appointments and verify insurance• Directed and processed voicemails to facilitate the scheduling process• Collaborated with various translators to communicate information to patients ensuring patient satisfaction

Prepared 100+ beverage orders per day with efficiency and compliance with quality standards Maintained an active work station Developed skills to work across multiple stages of order fulfillment process Engaged customers and managed transactions at point of sale

Monitored nonverbal children on the autism spectrum during school hours Engaged children in a variety of communication and motor skills-based activities Maintained a clean environment Prepared classroom activities