• Managed property and casualty insurance services, ensuring timely client needs fulfillment.• Built and maintained strong client relationships through effective communication and problem-solving.• Answered phones promptly and professionally, providing excellent customer service.• Collaborated with team members to streamline processes and improve overall customer satisfaction.

Provided administrative support and assistance in various office functions such as data entry, filing, and responding to inquiries from the public and other departments. Assisted in organizing meetings, preparing documents, and maintaining office supplies.•Implemented strategic and targeted digital marketing campaigns for county events, resulting in a 20% increase in event attendance and enhanced engagement metrics among participants.•Managed and simultaneously cultivated 13 separate organizations’ social media platforms, resulting in a 22% increase in followership and heightened online visibility for county events and initiatives.•Developed and executed effective email marketing strategies that achieved a 40% open rate and substantially boosted registration numbers for county-sponsored programs.•Designed and produced compelling promotional materials and engaging content for digital platforms, maintaining a consistent and impactful brand identity that drove active community participation.•Utilized advanced analytic tools to analyze campaign performance, optimizing strategies for future events and delivering enhancements in the effectiveness of event promotion efforts.

Provided comprehensive dog care including vaccination, deworming, kennel upkeep, and grounds maintenance. Transported animals to the vet as needed and assisted in whelping litters of puppies.•Implemented and managed a comprehensive vaccination and deworming program for resident dogs, resulting in a reduction in preventable illnesses and contributing to health improvement within the kennel.•Led and supervised initiatives to enhance kennel maintenance standards, achieving an improvement in cleanliness and hygiene, ensuring a healthier and more comfortable environment for all animals.•Played a key role in the successful whelping and nurturing of over 20 litters of puppies, providing support in maternal care and early development, promoting the well-being and adoption readiness of each litter

Provided obedience and behavior modification training to clients through private lessons and group classes. Managed all aspects of business, from digital marketing and client communication to bookkeeping and website management.•Utilized targeted digital marketing campaigns and social media strategies, increasing client engagement by 40% and expanding client base by 25% within six months.•Managed all aspects of business operations, including bookkeeping and website development, reducing operational costs, and enhancing online presence through a user-friendly interface.•Developed and executed client retention strategies, maintaining a client renewal rate of 85% through effective communication and tailored training solutions.•Implemented personalized training programs in obedience and behavior modification, achieving an average client satisfaction rating of 5/5 and an increase in client referrals.•Conducted private lessons and group classes, facilitating learning for over 50 dogs annually, resulting in an improvement in obedience skills and behavior modification outcomes.

Oversaw all aspects of shelter operations, including animal intake, care, and adoption processes. Managed facility upkeep and improvements, coordinated volunteer efforts, and strategized digital and social media marketing initiatives.•Spearheaded digital marketing initiatives and social media campaigns increasing shelter visibility and engagement by 50%, resulting in a 20% rise in adoptions and community involvement.•Revamped the shelter's website, improving user experience and accessibility, which boosted online adoption inquiries by 40% and facilitated quicker adoptions.•Enhanced shelter operations by implementing streamlined animal intake processes, leading to a reduction in intake time and improved efficiency in care management.•Managed volunteer recruitment and training programs, doubling the volunteer base and increasing volunteer hours, enhancing animal socialization and care.•Implemented cost-effective facility improvements and maintenance strategies, reducing operational costs while ensuring a safe and comfortable environment for animals and visitors.

Supervised the daily care and well-being of dogs in a kennel facility while providing training in public access, service tasks, and basic obedience. •Directed the daily care of over 20 dogs, implementing standards that improved kennel cleanliness and hygiene, resulting in a decrease in incidents of stress-related issues among animals.•Trained a cohort of 60 dogs in essential public access skills and service tasks, achieving a 90% success rate in certification exams for service dog tasks, enhancing their ability to assist individuals in need.•Provided personalized training sessions to a diverse client base of over 50 individuals, facilitating an average improvement of 80% in basic obedience skills.

Teaching basic obedience group classes with clients and their dogs using positive reinforcement methods.