Emily Sayed Email & Phone Number

Fort Lauderdale, FL, US

-Lead requirements gathering sessions with multiple Federal client offices to understand their needs, pain points, and document detailed requirements in Azure DevOps. -Identify inefficiencies in Federal clients’ business processes and recommend improvements to streamline operations and reduce duplicate efforts. -Collaborate with cross-functional teams to.

-Provide expert guidance on the delivery of CRM solutions to improve institutional outcomes and the student experience.-Lead business process re-engineering sessions to help colleges and universities design intuitive CRM solutions to maximize recruitment efforts, increase student engagement and retention, and improve the efficiency and efficacy of.

-Admissions Officer and faculty liaison for Doctor of Nursing Practice degree and Nursing Specialty Certificate programs.-Revised application process improving budgetary predictions and decreasing volume of dematriculations.-Designed and created application review forms and application processing workflows for multiple stakeholders including faculty and.

Chapel Hill, North Carolina

-Admissions Officer and primary recruiter for all graduate programs.-Designed, implemented and tested online application systems, Slate by Technolutions and NursingCAS.-Created documentation for implementing user processes and training programs for a new application system.-Conducted data queries for admission and enrollment reporting.-Planned, organized.

Raleigh-Durham, North Carolina Area

-Developed online admission applications and established merchant accounts for application fees and deposits.-Performed all administrative processes and procedures for graduate admission. -Executed all registrar functions including assisting students with enrollment and course scheduling, and submitting program completion verifications for credentialing.

Raleigh-Durham, North Carolina Area

-Managed, investigated and adjusted no-fault Med Pay claims.-Assessed applicable coverage and executed quality assessment of claims.-Oversaw $1,725,000.00 budget, set claim reserves and disbursed payments.-Produced internal monthly reports.-Produced and submitted MMSEA Section 111 monthly query and quarterly claims reports to CMS.

Raleigh-Durham, North Carolina Area

-Initial set-up of Med Pay and Automobile/Inland Marine claims.-Analyzed claims for misrepresentation.-Contacted medical providers to confirm outstanding balance on account.-Reserved rental vehicles for automobile claimants. -Established disaster-relief database for “Brief Bank” reference system.

Raleigh-Durham, North Carolina Area

-Sourced candidates through internal database system, emails, referrals, and social networks.-Conducted interviews, ran background checks and drug screens.-Prescreened potential candidates and performed all hiring processes.-Successfully filled job positions under short deadlines.-Managed calendar, scheduled interviews and appointments.