•Manages and delegates daily administrative tasks to ensure the Marketing department runs smoothly.•Creates social media content and posts daily, setting up post scheduling using Canva.•Utilizes Robin Robins MSP Marketing training guides and tools.•Gathers and analyzes consumer behavior data (e.g. web traffic and rankings).•Creates reports on marketing and sales metrics, like conversion rates.•Helped onboard, train, and continuing to coach Appointment Setters for marketing campaigns.•Create, run and manage drip marketing campaigns.•Coordinate planning and execution of lunch and learns.

•Manages and delegates daily administrative tasks to ensure the Marketing department runs smoothly.•Creates social media content and posts daily, setting up post scheduling using Canva.•Utilizes Robin Robins MSP Marketing training guides and tools.•Gathers and analyzes consumer behavior data (e.g. web traffic and rankings).•Creates reports on marketing and sales metrics, like conversion rates.

•Meet with clients and discuss goals.•Perform market research identifying areas upon which to focus.•Create advertising plans and advise on content to reach those demographics.•Design and prepare advertisements as needed or walk the client through creating the advertisement. •Test concepts and review results with the client.•Refine concepts and content to match those results.•Test advertising ideas repeatedly and often to measure effectiveness.•Research market and draw meaningful conclusions from data.•Possess Facebook Blueprints Certifications.

•The Top Performer in November 2021 training class average over 230+ calls/day and 10+ leads/day.•Contacts consumers via call/text to assist in locating an agent to help with their home buying journey.

•Success in networking, resulting in 90% more opportunities.•Created social media posts for clients via Canva, Adobe, etc, based on proven metrics and managed and grew following for accounts with 25k+ followers.•Went above and beyond of what was asked of me to do on set.•Maintained professional demeanor.•Used photography and video skills.

•Top Performer from July to September 2020.•Met and exceeded all KPI's of 360 tickets/week and exceeded 400+ tickets/week.•Contacted residents via Zendesk, live chat, email, and phone.•Performed research on technical issues resulting in one call solutions and 100% client satisfaction rating.•Coordinated package delivery with different facilities, operations managers, and couriers via Slack to eliminate logging delays and courier audits.•Notated each ticket comprehensively to ensure accurate information was passed along to other employees and management.

•Proven organizational skills.•Compiled, sorted and verified the accuracy of data before it entered.•Located and corrected data entry errors.•Required ability and great responsibility to be accurate with quantities.•Demonstrated team work by communicating with co-workers through MS Outlook.•Used programs such as Excel.

•Top Performer in December 2018 for making over 300+ calls/day.•Made cold and warm calls to individuals for life/health/car insurance plans.•Strategized and made appropriate recommendations based off the script provided.

•Supervised a group of 6-8, assigning territories based on company needs•Secured over 50+ leads/day per person to achieve top team in the area.•Administered performance reviews and performance enhancement reviews•Motivated and coached marketing reps to increase productivity.•Trained new hires in product knowledge and marketing strategy.

Supervisor:•Supervised a group of 6-8, assigning territories based on company needs•Secured over 50+ leads/day per person to achieve top team in the area.•Administered performance reviews and performance enhancement reviews•Motivated and coached marketing reps to increase productivity.•Trained new hires in product knowledge and marketing strategy.Marketing Rep:•Top Performer averaging 7-8 leads/day and exceeding 10+ leads/day.•Door to door marketing and sales for lawn care/treatment.•Persisted through rejections and sometimes repetitive job environment to be a lead marketing rep for the local area.

•Top Rookie in March 2016, earning over $3K in Revenue for the company.•Identified sales opportunities and acted on leads via Sales Force.•Averaged over 200 cold calls/day and exceed KPI’s making over 300+ calls/day.•Demo-ed product, assumed the sale via Join.me.

•Made the "National Top Sales Rep" list in September 2015 and was selected to travel to New Jersey for networking opportunities and to help build sales out of a new territory.•Successfully built a team by conducting second round interviews and training new hires.•Answered customers' questions regarding products, prices and availability. •Emphasized product features based on analysis of customers' needs. •Used networking opportunities to create successful, on-going business relationships. •Shared product knowledge with customers while making personal recommendations. •Maintained friendly and professional customer interactions.