Emily Scudamore Email & Phone Number

York, England, United Kingdom

• Working with this company of incorporated vet practices based in the UK and Europe• A hybrid role working from home and visiting the company offices in York• One of two Web Design Executives, reporting to the Lead Web Design Executive• Building and configuring websites based on information collated from the individual vet practices, on various platforms including WordPress, Wix, and third-party agencies, according to their individual requirements• Implementing ad-hoc website amendments and updates on behalf of the practices• Working alongside the marketing team• Training staff at the vet practices on using the sites to enable them to do simple amendments themselves along with accompanying documentation• Assisting the digital team in setting up online ordering and online booking facilities, branding and CRM• Also occasionally assisting the Social Media Manager in preparing social media packs for the individual practices• Providing assistance and support to colleagues in UX design and Google Analytics

Milton Keynes, England, United Kingdom

• Working on a part-time basis, hours as required, coordinating shifts in conjunction with academic studies• Originally began as an Operations Assistant, and worked as a Lifeguard, monitoring swimming sessions, cleaning, and assisting in the day to day running of the centre, reporting directly to the Duty Manager• Swim Teacher, planning and delivering swimming lessons for children aged 3-14 and adults, in classes of up to 10 people• Took on additional responsibilities by organising team shift routines, staff scheduling, and guiding new members of staff• Also worked on the reception desk, dealing with visitors, client membership queries and administration, handling payments and resolving any problems or complaints; also answering incoming calls and emails regarding bookings• Provided input to manager on the centre’s social media accounts, to boost dropping memberships following Covid-19 lockdown• Worked with the gym staff and swim teachers to refine the message to the public and make radical changes to the building to make it more customer friendly• Set up the centre’s social media presence, determining any deals, offers and promotions they should implement such as charity fundraising events, including an idea to attract sponsorship for an interactive cycling activity in the reception area• Designing and producing all the corresponding marketing materials and collateral such as infographics, leaflets and both digital and physical posters• Managing all content via the centre’s Facebook, Instagram and website pages, including image, video and audio production• Conducting audience response analysis via client research, to identify client demographics

• Assisting in the day to day running of this café within a busy leisure centre• Working within a team of up to 10 staff, preparing and serving hot drinks, fast food, and hot snacks• Assisting chefs with food preparation

Master Of Arts - Ma, Design, Merit

• Modules: Critical Review of Current Practices; Design Proposal; Design Theory and Making; Design: Purpose and User; Research for Design.

Diploma, Ux Design

• Modules: Introduction to UX design; User research; Analysis techniques; Structure and navigation; Interactions; Design Principles.

Bachelor Of Arts - Ba, Product Design, 2.1

• First Year: Contextual Studies 1; Design Thinking; Digital Thinking (CAD); Drawing • Second Year: Contextual studies 2; Cultures.