• Work directly with clientele to assist with meeting and event needs, including, but not limited to: group reservations, amenities, event details and billing. • Proficient in SFAWeb, MARSHA, PMS, NGS and CI/TY. • Work within multiple departments, including banquets, restaurants, and sales through project-based work and bartending, allowing an understanding of both the operational and front-end side of the hotel structure. • Solely developed and managed hotel’s social media focus, currently including Facebook and Twitter, effectively creating positive awareness of hotel’s event and restaurant departments. • Participate in Peer Review as a certified panel member of the dispute resolution program. • Marriott Certifications: Wedding Planner, Event Planning Standards, Event Operations, Green Meetings, Brand Sales Training, Affinity Religious Sales, Use GPO Effectively to Determine Group Rates and Beverage Certification.

• Event Manager for all Tampa Bay Buccaneers Training Camp, Season and Post Season events. • Currently in top 8 for ESS. • Moved ESS to #1 in the company globally for the Events Phase in 2013. • Property Wellenss Champion. • Participate in Peer Review as a certified panel member of the dispute resolution program.

•.Moved ES Overall Satisfaction Score for the banquet department up 11 points to a 96%, Leadership up 11 points to an 85%, Quality of Life up 15 points to a 92% and Teamwork up 23 points to a 100%.• Increased banquet profit by .8% and AV profit by 3%.• Moved ESS to #1 in the company globally for the Events Phase in 2013.• Property Wellenss Champion.• Won Event Team of the Year for two consecutive years for 2011-2012.• Won R Star Leader of the 4th Quarter 2012.• Participate in Peer Review as a certified panel member of the dispute resolution program.

Work in hotel Sales and Events department with guests and groups to plan and facilitate their upcoming events, including business meetings, holiday parties, weddings, sports teams, etc. and tailor their function to make it a premier experience. Attend various seminars with all Marriott associates, such as Service Excellence in order to practice the best possible assistance to the hotel clientele. Attend daily stand-up meetings with all hotel outlets to discuss guest and event service scores and any ideas to better the brand and any issues in the way of doing so.

• Assisted in developing media lists, pitching local media producers and completing research for clients. • Created press clippings using Adobe Photoshop and other design programs. • Participated in group brainstorming sessions and weekly team meetings.• Completed daily monitoring reports, tracked mentions and recorded data.

• Participated in team meetings, assisted with market research and assisted with analyzing strategic opportunities in the market for clients. • Participated in Web/graphic design, Internet marketing & print, media with a focus on: • Copywriting. Worked with supervisor to author original new content for client Website and brochure. • Project planning. Developed “plans books” stating project objectives used to pitch new business.