Emily Stegall Email and Phone Number

I am a customer service representative at Salem Clinic, P.C., where I provide efficient and empathetic assistance to patients with various questions, concerns, or problems. I have not listed my education background, but I have acquired multiple skills and knowledge in the health care industry, such as customer relationship management (CRM), SharePoint, and Epic. In my current role, I handle an average of 50-80 inbound calls per day, updating customer records in Epic to document interactions and maintain data accuracy. I respond to customer inquiries with patience and positivity, establishing an excellent first impression and building customer loyalty and satisfaction. I work with a diverse and supportive team of professionals who share the same goal of providing exceptional customer service and delivering positive outcomes for the patients and the organization. I am motivated by the opportunity to make a difference in the lives of others and to learn and grow in a dynamic and fast-paced environment.