Emily Stice Email and Phone Number

- Works with stakeholders to manage the presence of Petzl products on third-party (3P) marketplaces
- Responsible for project managing the completion of product setup files for Customers
- Develop and maintain electronic order forms and various dashboards across different platforms
- Ad hoc reporting in Salesforce, SAP, and Power BI for our sales teams
- Enforce and monitor Petzl's online sales policies through individual monitoring and coordinating with brand protection software partners
- Work across departments to create and maintain customer records in Salesforce and SAP
- Responsible for managing customer applications and agreements through completion, and ensuring that sales reps have the right tools to create those applications, training them as needed
- Maintain Dealer Locator on petzl.com
- Manage ongoing audits of customer records in SAP and Salesforce to ensure sales data integrity
- Coordinating with key stakeholders to ensure product information is accurate and easily accessible across relevant platforms
- Facilitate vendor compliance reviews across multiple departments
- Approving all new Pro Purchase Program Applications and ensuring that the accounts settings in Salesforce are set up appropriately. On an as needed basis, helping the Prodeal Team with renewals
- Other miscellaneous projects and/or tasks as requested by the Sales Operations Manager

- Self directed interaction with children, working on specific mental, physical, or tactical components of their climbing based on my own observations and coaching discretion
- Participating and engaging with athletes while teaching and maintaining coaching philosophy
- Gaining awareness of each of the athlete’s skill levels and needs
- Parent interaction before and after practice
- Enforce Momentum policies in a friendly, patient and respectful manner
- Develop a basic understanding of gym programs and products
- Ability to command respect, enforce safe climbing practices, recognize unsafe conditions, and discuss any concerns with fellow coaches and participants in a professional manner

- Manage Diamond Club website, Facebook page and app content
- Create and translate internal and external content in both French and English
- Process applications and facilitate sponsorship acceptance
- Coordinate events and booth for convention and other events (Leadership Retreat, Sourcing Trip, Convention)
- Manage weekly/monthly communication with program participants and mandatory calls
- One-on-one meetings with Wellness Advocates to discuss problems, concerns, and offer suggestions on how to improve their performance
- Proactively look for ways to improve the program procedures, training, recognition, and prizes
- Coordination with IT to ensure that enrollments and reporting are working properly

Tour Operator Development
- Coordinated day tours in Calgary and Vancouver
- Created a booklet for our Northwest Adventure Tour
- Developed a prototype of travel-tour in Alaska (itinerary, hotels, restaurants, activities, budget, creation of a database)

Operations
- Handled inbound and outbound customers calls
- Coordinating and booking activities

Human Resources
- Helped our human resources department
- Updated employee files and hiring documents
- Report employee training expenses

Hostess for a marketing event at the Galeries Lafayette. Promoted the new collection for children and greeting customers during the Christmas holidays.

Welcomed guests at wedding receptions and/or conferences. Assisted and assured customers' satisfaction. Taking orders, serving food and beverages.

Coordinating, planning, and holding activities for a summer camp in PARIS and Disneyland. Assisting groups on train, bus, and plane travels. Supervision of children and adolescents to ensure a friendly, safe, and comfortable atmosphere during the camp.

Designing and implementing educational and playground activities. Assisting children in two different activity centers. Ensuring that all activities are interesting in order to meet the needs of the children. Routinely met with children’s parents. Coordinating camping, park excursions, and public pool outings. This included teamworking and leading set-size games.

Welcoming artists during a four-day event, speaking French and English. Keping the premises in order. Catering and providing help and information to the artists and the public. Assisting the backstage, camping area, and supervising the campers’ safety due to an approaching storm.

Welcoming business sponsors and partners. Assisting and assuring guests in their private lodges. Taking orders, serving food and beverages.

Coordinating a summer camp in the Pyrenees with skiing and dog mushing. Supervising children and adolescents to ensure a friendly, safe, and comfortable atmosphere during the camp. Assisting groups on train, bus and plane travel. Leading nature walks and support with outdoor and indoor activities.

Involved with the development of the touristic network “Alpes Vercors Collection”. Organized and promoted touristic partnerships among businesses in the French Alps. Updated their Website and Facebook page. Welcomed customers and assisted guests. Performed follow-up booking and planning.

Worked for the communication company and a team of hostesses for the medical congress “Infogyn” for two years. Informed and assisted congress participants and the public.

Volunteeringfor the State with the Association “Friend’s of Eagle River Nature Center”. Leading nature walks. Informing visitors. Completing Membership applications. Participating in school programs and Junior’s programs. Performing opening and closing procedures. Staffing the gift and snack shop, and cash register. Informing security and safety awareness of wildlife encounters.

Welcoming artists and assisting them with their accommodations. Catering and helping with logistics.