Emily Gorin Email & Phone Number

Emily Gorin is a Enterprise Account Manager at LumiQ. She is proficient in Russian and French.

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  Enterprise Account Manager

  Lumiq

  Jul 2023 - Present

  – Created, implemented, and iterated on playbooks for US Firms, increasing client ARR by an average of 220%– Created nearly 1/3 of all existing Learning Plans on the platform – including several projects tied to firm-wide core competencies – Average Client Renewal Increase of 200%– Seized the opportunity for a call-to-action in all onboardings and created a slide deck that was shared and implemented across the entire client success organization – fundamentally changing interactions with LumiQ's 100,000+ listeners– Took initiative to create training materials and to train senior staff, receiving feedback that “their and my meetings were the most valuable to them out of all internal training”– Owned and facilitated a client-success-wide engagement strategy brainstorm, out of which several new ideas blossomed, and which was extrapolated to a quarterly firm-wide brainstorm to think differently about the future of the company and our offering– Created, iterated on, and implemented a new engagement strategy that increased 0-to-1 active users by an average of 160% and activations by 175%– Consistently raise my hand to support others and take on responsibilities above and beyond my role expectations– Currently the firm-wide leader as combined receiver and giver of peer recognition in #shoutouts– Consistently and openly share my processes and value-adds for development of all folks in the organization

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  York University

  Bachelors