Responsible for recruitment, hiring, and onboarding. Oversees the upkeep of company personnel policies and creates new policies as needed. Provides employee relations and performance improvement support to all employees and managers in the organization. Ensures company compliance with human resource laws and regulations.

Practice Site Manager responsible for successful business operations and oversight for four service lines, including Dermatology, Endocrinology, Infectious Disease, and Otolaryngology. Direct • Operational responsibility for four service lines• Successful completion of 3 clinic space moves• Achieved Highest Performing Patient Experience award for Mohs Surgery on two separate occasions. • Completes recruitment for providers and staff.• Conducts annual evaluations and regular performance management for all direct reports.• Establishment and refinement of efficient workflow processes • Task delegation to staff members, monitored the completion of all duties, and provided support to enhance performance• Adjusts job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands• Maintains clinic's records and files, utilizing proper techniques to keep patient data confidential• Assists with project planning and department presentations to senior leadership• Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand

• Project management for several executive leaders, including the Senior Vice President and Chief Strategic Officer, Vice President of Geisinger Community Medical Group, and the Medical Director of Geisinger Medical Group• Developed and updated spreadsheets and databases to track, analyze and report on business development and strategic planning data.• Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.• Coordinated a Master Facility Plan process from inception to project completion.• Updated executives on changing business needs by thoroughly documenting internal and client meetings.• Managed administrative functions, including complex calendar management with a focus on the proper allocation of executive availability.• Prepared meeting agendas and briefing papers for members of the board of directors and executive team.• Planned, coordinated, and executed meetings for the Board of Directors, Executive Vice Presidents.• Assisted in coordinating the implementation of a Patient Experience Program throughout the organization.• Accomplished special objectives and projects according to requests from senior executives.

• Maintained department schedules and budgets• Provided administrative support for several committees• Managed the implementation of a new event management system• Provided administrative support for Root Cause Analysis (RCA) and Failure Mode Effects Analysis (FMEA) processes• Coordinated and scheduled driving courses for new hires and employee transfers• Assisted Legal Coordinator with facilitating contract review and preparation of document• Obtained claims loss histories for new practice acquisition Risk Malpractice Assessment process.• Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.• Created PowerPoint presentations for business development purposes.• Developed and updated spreadsheets and databases to track, analyze and report on quality data.

•• Drafted agendas, recorded minutes and created presentations• Developed correspondence letters, memos and emails.• Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands.• Managed travel arrangements for departmental executives.• Managed inventory, placed orders and handled payment for office supplies.• Oversaw master calendar and schedule for 10 personnel.• Maintained annual Health System Strategic Plans, including coordinating Quarterly Reports• Staff the Strategic Planning Committee of the Holy Spirit Hospital Board of Directors

• Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.• Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.• Developed and updated spreadsheets and databases to track, analyze and report on clinical trials for two physicians.• Supported logistics for programs, meetings, and events, including room reservations, agenda preparation, and calendar maintenance.• Performed general office duties, including answering multi-line phone systems, routing calls, delivering messages to staff, and greeting visitors.• Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.• Maintained calendars for physicians and their lab staff.