Emily Thatcher Email & Phone Number

Buckley, WA, US

Walldorf, BW, DE

Joyfully supporting global initiatives for SAP Concur's SMB Services team.

Walldorf, BW, DE

Bringing Catalyst 1.0 alumni together in different network forums so we can learn from, teach, and inspire each other.

Walldorf, BW, DE

Catalysts are individuals having the capacity and willingness to ignite and drive business impact through action. The Catalyst Experience connects these capable individuals with the strategic challenges SAP is facing. It empowers each Catalyst to accelerate their development journey in their unique way, through self-awareness, experiences, and connections.

Walldorf, BW, DE

Joyfully bringing Catalysts together in different network forums so we can learn from, teach, and inspire each other.

Walldorf, BW, DE

Senior Support Engineer:Solving senior-level complex customer challenges through the SAP Support - Concur support portal. Training/Mentoring fellow Support Engineers.

Walldorf, BW, DE

Program Manager fellowship:6 months with the Customer Experience Transformation Team focusing on data analysis and improvement of the customer's first year experience with SAP Concur. 5 months with the Concur Client Development Organization focusing on solving customer billing challenges and structuralizing new customer-facing team.3+ months with the SAP.

Walldorf, BW, DE

Support Engineer:Solving complex customer challenges through the SAP Support - Concur support portal.

Small business contracting for Program and Project management, accounting (AP, AR, payroll, HR, taxes, financial statements), HR procedures, website maintenance, marketing & advertising, sales/customer retention, etc. Owner/ Manager Top Clients include:  Hear See Hope Foundation, executive director Momentum Music and Dance Academy.

Seattle, Washington, US

Director for all Signature outreach events, focused on recruiting diverse, underrepresented audiencesDeveloped and adhered to project plans, scope, goals, schedules, tasks, and deliverables--including mutually agreed upon changesManaged budget and timeline and proactively managed risks, issues, and action items to break down barriers and obtain management.

RAHS is a STEM High School for grades 9-12, with college-preparatory classes presented in an aviation/aerospace context for 440 students 2016 #1 Ranking – Top Public High school in WA. Oversaw all daily operations, including vendor relationships, space management, facility maintenance, technology efficiencies, weekly schedules and customer inquiriesDirect.

Hire, train, manage and evaluate staff, and developed staff training curriculumData Analytics, AP, AR, Billing, Collections, HR, Payroll, Financial Statements, BenefitsLead Project Manager for a full database migration, transferring/rebuilding the customer, product, reservations and POS databases, and adding a new customer online account management.

Raised funds to find a cure for Usher syndrome: the leading cause of deaf-blindness. Handled day-to-day bookkeeping.Procured items, plan and ran 2-4 fundraising events per year for the foundation.

Co-Founder. Managed advertising, marketing, sales and administrative duties. Including, but not limited to, accounting, HR, website management, facility maintenance, network administration and customer service. Bookkeeping duties included AP, AR, billing, collections, payroll and taxes.