I am an honest, multi disciplined and hardworking Spa Director with an ability to direct and build operations for all spa revenue. I possess strong diplomatic, interpersonal and communication skills which I consider vital when leading a team. I have the aptitude to work autonomously, and thrive on the prospect of a challenge. I enjoy working hard to achieve business and personal goals, and consider myself to be an enthusiastic individual. I have good experience of budget control, profit and loss strategies and a thorough knowledge of spa retailing operations. I enjoy setting targets and incentives to encourage my team to succeed. My time management skills allow me to plan and achieve targets in an efficient manner in accordance with strict deadlines. I also have a strong desire for continuous learning and a willingness to adopt new systems of work that bring value to the company. To date my focus has been to provide quality hospitality and guest satisfaction in all spa environments. I have worked across a range of different spa’s, including cruise ships and 5 star hotels. I have extensive expertise developing and managing our Spa Business worldwide and my current role has allowed me to execute a global strategy in the professional channel.