Emily Tilson Email & Phone Number

New York, NY, US

New York, NY, US

New York, New York, United States

New York, New York, United States

• Generated a personal client base resulting in 45+ completed bookings within the first 6 months, valuing over $100,000 worth of new business
• Facilitated bookings for clients through working with hotels and tour operators, ensuring all travel preferences and needs are met
• Developed itineraries from start to finish including, but not limited to, hotel stays, transfers, flights, reservations, and activities and excursions

New York, New York, United States

• Managed a clientele base of 400+ full, half, and quarter season ticket members for the New York Rangers
• Closed $700,000+ worth of new business in FY23, spanning over multiple company product offerings including suites, lounges, and club seating locations
• Collaborated with Event Presentation and Fan Experience teams to execute large-scale member events and create an efficient and organized sales to service and member onboarding process

New York, New York, United States

• Managed a clientele base of 850+ full, half, and quarter season ticket members across the New York Knicks and New York Rangers, worth over $5.8 million
• Generated $450,000+ of new business revenue in the first 8 months through client relationships, cross-selling, and up-selling current clients into more premium products, ultimately surpassing first three quarterly.
• Developed a strong understanding of Microsoft CRM and Archtics in order to efficiently succeed across day-to-day activities
• Enhanced the membership experience face-to-face through various in-arena activations such as gifting, surprise seat upgrades, and post-game on ice and on court photo opportunities

Arlington, Virginia, United States

• Ensured accurate pricing, merchandising, distribution levels, inventory management, and display compliance across a multi-state territory
• Built and executed upon specific selling initiatives to work seamlessly and develop relationships with store managers
• Created new business and serviced and upgraded existing accounts to maximize sales
• Supervised planograms across 74 stores to ensure all retail product was correctly placed and visible

New York, NY

• Collaborated with Senior Coordinator to complete research on Junior NBA youth programs and community initiatives, which was presented directly to the Senior Director through a PowerPoint presentation
• Developed a project management tracker to consolidate all team initiatives and projects into an organized manner for continued use
• Coordinated with team of four students to conduct research on past Rockettes sales data to advise company on marketing initiatives to successfully connect to current and future audience members through a virtual show

Wake Forest University

• Managed in-game marketing promotions and facilitated fan involvement at 10+ nationally televised games for D-1 athletic program, engaging 10,000+ fans in arena-style facility to increase client satisfaction and enhance.
• Oversaw video board marketing promotions, player information, and fan engagement, including music selections during baseball games
• Ensured accuracy of audio, video, and special effects equipment to create seamless AV fan experience, facilitating 10+ pre-game system tests at basketball games, baseball games, and tennis matches

Fayette, Maine, United States

• Collaborated with a team of 10 counselors to implement individual and group recreational and social activities
• Instructed and insured water safety daily for 300+ campers ranging in age from 7-15

Greater New York City Area

• Executed an average of $1K weekly sales in a high-volume retail market to increase satisfaction of 750+ upscale clientele daily
• Provided high-level customer service and hospitality to clients to ensure a comfortable and organized workout environment
• Prepared the studio for incoming classes 4–8 times per shift by cleaning bikes and removing excess belongings

Greater New York City Area

• Organized research from multiple MLS online platforms into PowerPoint slides, which I presented directly to the President
• Executed promotional strategies by assembling gift packages and encouraging the engagement of 15,000+ current season-ticket holders
• Gained diversified business skills in finance, communications, and ticketing

Bachelor Of Arts - Ba, Economics, Gpa: 3.84, Summa Cum Laude

Activities and Societies: Ambassador in Admissions; Campus Recreation Lifeguard; Chi Omega; Women's Club Soccer; Hydrating Humanitate.

Summer Management Program

• Awarded academic distinction for a five-week intensive business program for non-business majors covering key aspects of accounting.

Economics, Junior

Activities and Societies: IFSA-Butler Study Abroad Program

Education record

Activities and Societies: Student Tour-Guide, Head (2016-2017); Varsity Soccer, Captain (2016); Varsity Basketball, Captain (2016-2017).

Maine Coast Semester At Chewonki, Fall 2015

• Attended semester-long academic program in Wiscasset, Maine with 40+ students from across the country • Gained diversified skills.