• Plan assessment and data analytics that informs strategy and progress towards the University's Presidential Priority to have a lifelong, world class Career Center • Establish monthly stakeholder engagement metrics in Handshake Analytics to inform strategic planning towards the Career Center's Career Community model• Chaired and led Data + Story Telling Team to successfully achieve nine major goals for 2017-2018 on new initiatives that have increased visibility of Career Center• Designed the layout for the 2019 (https://www.towson.edu/careercenter/media/documents/career_center/tu_progress_towards_a_lifelong_career_center_2018_2019.pdf) and inaugural 2018 Presidential Priority Progress Reports (https://www.towson.edu/careercenter/media/documents/career_center/tu_progress_towards_a_lifelong_career_center_2017_2018.pdf) • Lead and consult with staff towards more effective data collection using Handshake Analytics and Surveying tools • Assist faculty with career research to aid in the proposal of a new liberal arts academic program• Created initiatives to aid the Associate Director of External Relations in strategically targeting employers for partnerships, including a engagement grading system of over 11,000 employers • Conduct employer engagement gap analyses that inform external relations strategic planning• Manage distribution and analysis of the First Destination Surveying (FDS) – sent to over 4,000 graduating students annually• Enhance partnerships with academic affairs through the provision of longitudinal career outcomes data by program to academic deans, department chairs and faculty • Leveraged university partnerships to increase response rates to FDS by 15% in its first year under the Career Center• Manage distribution and reporting on 10 major data-collection efforts on a cyclical basis using Handshake and CampusLabs• Represent the Career Center at annual University Assessment Day, advocating and reporting on impact to institutional leaders

CAREER ADVISING / COFAC LIAISON • Provide career advising and coaching to over 500 unique students and alumni in all Colleges on topics including internship searches, resume and curriculum vitae writing, graduate and professional school applications, and networking• Conduct outreach efforts to COFAC faculty to create partnerships and integrate career education into courses• Presented over 100 workshops from faculty requests based on outreach and word-of-mouth referrals • Planned the 2016 and 2017 Senior & Graduate Student Conferences for over 260 student attendees• Supervised redesign of Career Center website to include NACE career readiness competency development and articulation • Created six major-specific handouts for COFAC departments’ use on career exploration, internships, and resume-building• Recruit T. Howard Foundation annually to speak to over 90 diverse and underrepresented students about their internship program in the entertainment industry, increasing Towson students’ acceptance to the program by 700% in one year• Assisted Public Relations faculty in identifying over 30 potential employers for service learning courses

INTERNSHIP COORDINATION• Advised over 50 employers on the development of internship programs in their organizations, and on recruitment practices at Towson• Developed and presented 2016 Fall and Spring Pre-Career Fair Workshops on establishing internship programs, with specific focus on the processes of recruiting and hiring international students to over 65 employers • Created handout on over 30 internship and scholarship opportunities for underrepresented and minority students• Review and approve experiential education and internship opportunities on a weekly basis in Hire@TU (GradPrograms) and Handshake career management systems

CAREER DEVELOPMENT• Advised over 350 undergraduate, graduate, and alumni students in all majors on career decision-making - over 38% of the office's traffic in the academic year• Interpreted Holland Code Interest and MBTI Personality assessment results using MyPlan• Assisted students with searches and applications using College Central Network and other online search engines• Created online learning and career development course modules using CanvasPROGRAMMING & WORKSHOPS• Collaborated with faculty in Undergraduate Student Programs $tart $mart Salary Negotiation Workshop• Created and presented tailored workshops to classrooms and student groups on various career-related topics• Liaison to FGCU Athletics and Campus Recreation on career development workshops and eventsMARKETING• Wrote blog posts for Career Development Services blog, Career Briefs, using WordPress• Managed and contributed to CDS social media accounts including Twitter, Facebook, LinkedIn, and Pinterest • Designed flyers for career events and workshops using PiktoChart and Adobe PhotoshopEMPLOYER RELATIONS• Contacted employers with outdated CCN accounts and encouraged them to post open positions

CAREER DEVELOPMENT• Career counseled and coached undergraduate, graduate, and alumni students in all colleges and majors using basic client-centered counseling techniques• Critiqued student resumes, cover letters, curriculum vitaes, and personal statements• Empowered students to conduct national and international job and internship searches using online search engines• Present workshops on career-related topics to undergraduate and graduate classes and student organizations • Interpreted Strong Interest, Discover, and Career Liftoff Interest career inventories• Attended FERPA training and maintain a strong level of confidentiality and commitment to ethical advising• Conducted mock interviews for undergraduate and graduate level students• Assisted in the hiring process of the 2014-2016 Career Development Graduate AssistantSUPERVISION• Co-supervised and provided learning opportunities for the 2013-2014 Undergraduate Career Development Intern PROGRAMMING & ASSESSMENT• Collaborated with the College of Business and Behavioral Sciences on the Tigers Go to Washington career events• Developed the Graduate Assistant Professional Development Evaluation program to improve professional development of CCPD graduate assistants; coordinated the Fall 2013 GA Orientation• Collaborated with the Athletic Department on the 2014 Career Night event• Assisted in creating promotional materials for the 2013 Graduate & Professional School Fair• Coded and organized qualitative Fall 2013 drop-in survey responses • Assisted with career related events as neededADMINISTRATIVE DUTIES• Assisted the Director of Career Development in creating the drop-in and appointment counseling schedules• Scheduled and checked-in students for appointments and drop-ins• Performed front desk administrative duties: answer phones and greet visitors• Edited grant applications, conference proposals, emails, and the CCPD Annual Report for grammatical errors

• Presented on the underlying concepts of customer service at the 2013-2014 intramural manager training session• Assisted in the hiring process of the 2014-2016 Intramural Sports Graduate Assistant• Conducted assessment to interpret the learning outcomes of intramural sports team captains and assess the need for additional captains programs and meetings• Conducted ejection meetings for intramural participants and establish appropriate reinstatement dates • Supervised 40-50 intramural student officials as Intramural Manager for basketball and soccer • Scheduled engaging, low-cost, daily educational visits and activities for 50 campers/week, aged 6-12 years for seven-week summer camp; contacted over 40 academic departments to arrange educational visits for Fike Day Camp

• Managed online store product inventory on Excel; uploaded new products to the online store• Created and updated Excel spreadsheets documenting new product information• Edited product photos on Adobe Photoshop for the online store and promotional advertisements• Edited online marketing visuals, promotional flyers, and storefront signage• Handled customer service calls and processed payments into the company account

• Packaged and handled high-end merchandise• Photographed new products for the online store website and promotional advertisements• Worked with a team to plan marketing events and promotions

Cooperative Education / Internship Program (CEIP) Intern • Entered 2010-2011 CEIP student records into Hokies4Hire database• Created welcome packets for new CEIP students; copied and updated forms• Prepared CT Tate and Kimberly Ware award presentation applications for committee members• Maintained and organized student co-op and internship document inventoryConnection Job Fair Intern - Volunteer Recruiter • Recruited and directed 60 student volunteers prior to and during fair days; scheduled volunteer work shifts• Conducted follow-up assessment with student volunteers• Designed and arranged Fair signage throughout campus• Event-planning and on-site event management experience