Emily Todd Email & Phone Number

Sheffield, Gb

South Yorkshire, England, United Kingdom

Whalton, England, United Kingdom

Day to day running of an award winning pub and B&B in Northumberland covering all front of house roles and assisting in training of younger team members.Delivering exceptional service for customers, liaising with chefs and management to provide a warm, welcoming, and accessible environment. Adapting to constantly changing situations, utilising problem solving daily and dealing with a wide range of people both over the phone and in person.

Queenstown, Otago, New Zealand

Working between the winery restaurant and exclusive lodge accommodation in multiple roles including host, server, bartender and expeditor as part of a tight knit team.Tailoring the dining experience to customer preferences including accommodating guest tastes when pairing dishes with award winning wines whilst aligning with business goals.Utilising attention to detail to provide an engaging and memorable level of service.

Mount Maunganui, New Zealand

Providing genuine hospitality and high levels of service as part of an award winning restaurant team popular with both locals and tourists in the Bay of Plenty.100% record of exceeding weekly sales targets using knowledge of and appreciation for local New Zealand produce and the path from supplier to table for high quality dishes.Dedication to offering a premium guest experience, from couples to large private groups, resulting in positive online reviews for the company.

Alnwick, England, United Kingdom

Delivering friendly and welcoming customer service as part of a small dedicated local restaurant team in the unique setting of Europe’s largest treehouse.Adapting between a number of roles including host, bartending, taking orders and serving for restaurant service, weddings and private events.Balancing time-sensitive demands both behind the bar and on the floor utilising people management skills with fellow employees and customers.

Working across and adapting to the 4-star hotel’s multiple different bars/restaurants including table setting, dressing, and serving for up to 100 pax weddings.Effective communication with a variety of customers and a wide range of staff members including chefs, porters, reception staff and managers.Ability to work to a high standard in a fast-paced and pressurised environment which often required effective multi-tasking.

Morpeth, England, United Kingdom

Worked behind the bar serving customers whilst being a friendly, welcoming face and delivering exemplary customer service.Operated the manual till, handled cashflow, maintained stock levels and changed kegs requiring good organisation and concentration.Thoroughly cleaned seating areas, behind the bar and toilets to a high hygienic standard.Utilised interpersonal skills to manage large crowds in a small pub and keep all patrons happy.

Morpeth, England, United Kingdom

Interacted with harvest workers, taking information about the delivery with clear and accurate communication.Weighed trailers in and out and tested different grains (oil seed rape, wheat, barley, oat) using various machines and chemicals.Recorded results and passed on results as part of a chain of information.

A Levels: Aaa (Maths, Chemistry, Physics)

Activities and Societies: Hockey Team, Netball Team, Debate Society

Master Of Engineering - Meng, Biomedical/Medical Engineering, First Class Honours

Activities and Societies: Handprints e-nable, Glasgow University Engineering Society, Glasgow University Womens Rugby Football Club.