Emily Varley Email and Phone Number

Product owner for the Commercial arm of the David Lloyd App – approx. 500,000 users• Roadmap: Craft and deliver a clear product vision that delivers value and meets business KPIs.• Communicate: Deliver multiple projects at once and manage and report on status, delivery, and risks. Collaborate with internal stakeholders to gather and prioritise requirements.• Internationalise: Understand, and build different operational flows; translate all aspects of the app; roll out across 4 EU countries.• Teamwork and communication: Intermediary between the business and the software development team, translating business needs into well well-defined product requirements and delivery plans. • Reporting: Create and present on status of work and the digital products using PowerBi, Amplitude, and other reporting tools• Operations: Partner with in-club staff to improve app use in their clubs, understand operational realities, and share best practice• BAU Handover: manage the handover of the product into BAU operations. Including creation of handover information, internal comms, and training. • Training: Expert of the app and other digital products. Created training on all aspects of the App and other digital software. Delivered training across UK and EU clubs in multiple different formats. Over 3500 staff members trained in some capacity since June 2023. • Retail: Own the relationship with the suppliers of the David Lloyd Shop, manage the Shopify platform, and manage customer service. Passive income of over £1000 PM just through the app sales. • Agile: Trained and well versed in agile project management, and backlog management, and sprint planning, using Jira and Confluence.

The Royal Society for the Protection of Birds is the largest wildlife conservation charity in Europe. I work as part of the Data Department to transform our data management, technical capabilities, and associated processes.Swift Mapper – Mobile and Desktop Application. Over 60,000 entries created to inform conservation efforts. - End to End planning, delivery, and deployment of the app, including prototyping and beta test.- Collaborated with the developer to manage prioritisation and delivery of the backlog using agile methodology- Internal and External stakeholder management and requirements capture- Member of a multifunctional team for UI and UX design thinkingTransforming Internal Governance – Enterprise Performance Management tool and processes. It is now possible to baseline all the work being done across the RSPB, and accurately track the progress towards our Strategic Objectives. Compliance with project paperwork and processes has been revolutionised.- Supplier engagement including ITT/RFQ process- Chaired workshops and sandboxing sessions on the new product and processes- Project Management and Leadership, reporting on project progress to senior management- Manage stakeholder expectations and relationships – total userbase of over 4000 peopleEnterprise Service Management Tool – Making it possible to track key metrics regarding the delivery and quality of services across the organisation and using this insight to inform pipeline planning- Understand wider organisation goals and drivers of success and translate this into services and projects provided by the Department.- Represent the Department in the selection, configuration, and implementation of new service toolAdditional contributions - - Collaborated on the UI and UX development of the Turtle Doves Habitat Auction for Farmers. - Contributing member of the Analysis, Discovery, Design Community where we share best practice amongst analysts, user researchers, developers, and other roles.

Developed key business decisions by gathering, reviewing, and testing data in a number of ways. The highlight was researching and informing the expansion of APG into the Chinese education market. General Responsibilities- Lead the strategic interrogation, and Business Plan creation, for all acquisitions and new ventures- Analysed and communicated business insight from complex and varied data to senior leadership- Developed analytical models to explore potential growth opportunities- Analysed company performance, competitors, and customers to provide data-driven recommendations- Authored the "APG play book" which defined all the roles and responsibilities fulfilled by different departments in the organisation, to allow for continuity and knowledge sharing.

Operations Coordinator- Analyse and report on large amounts of data and come up with meaningful insights & solutions- Drive change and innovation across the cross-functional team.- Ensure that Philips meets contractual obligations in line with agreed timescales & customer expectationSEO and Content Management for .co.uk website- Alter content and web-design to improve customer experience, and achieve campaign aims.- Identify and complete SEO key word, UX, and technical optimisations of the B2B and B2C pages of Philips.co.uk website- Work alongside cross functional team to manage expectations and projects - KPIs included website traffic, conversion rate, and User Goal Completion Rate as part of the wider marketing strategy.