Emily Voldstad Email & Phone Number

California, United States

California, United States

Palo Alto, California, United States

• Organizational Leadership: Serve as a member of the Senior Leadership team. Contribute to organizational strategy and collaborate effectively across functional teams. • Capacity Building: Assessed current resources and led change that resulted in both a 75% cost savings and improved ability to increase automation and configure additional features as needed to improve efficiency. Developed an online support center to provide resources for clients 24/7, reducing repetitious aspects of client support for 3 departments. • Project Management: Oversee the end-to-end processing and external review of 300+ certification applications annually. Identify and implement opportunities for process and workflow improvement. • Data Management and Evaluation: Developed data governance. Standardized application fields to enable streamlined data reporting. Performed large data migrations, cleaning and transforming large amounts of data. Evaluate information to determine trends in applications, reviews, and budget and performance.• Departmental Administration: Lead Certification Department by establishing goals and action plans, monitoring progress, and ensuring timelines and deliverables are met. Manage annual budget of ~$300,000. Streamlined application fee revenue structure and added new revenue streams.• Team Management: Hire and manage staff, providing coaching and support. Manage external technology contractors and oversee management of ~40 external reviewers.• Subject Matter Expert: Serve as the expert on Conservation Certification® a voluntary sustainability standard that provides third-party recognition to meaningful wildlife habitat management and conversation education programs.• Public Speaking: Present through webinar and conference presentations on certification as well as conservation topics such as biodiversity and habitat to participants including industrial workers, corporate administrators, and science professionals.

• Project Management: Oversaw the development, and launch of a new certification program. Established and maintained processes, milestones, and timelines. • Interdepartmental Collaboration: In a matrixed management setting, coordinated across departments and with external contractors to ensure a centralized focus on priorities in order to meet rigorous deadlines. Set goals, monitored progress, and provided support and professional feedback to team members.• Application Evaluation: Formalized evaluation rubric and scoring methodology (logic scoring of preference methodology). Led training for external reviewers. Performed quality assurance reviews and answered reviewer questions about the standard.• Training Delivery: Designed and implemented staff training on the new certification program.• External Communications: Served as primary point of contact about WHC certification. Synthesize materials and convey relevant information to various target audiences. Explained biological, procedural, and logistical information to diverse groups, including corporate executives, scientific professionals, industrial workers, and the public.

• Client Engagement and Support: Consulted with corporate sites about their habitat conservation work and certification applications. Implemented customized support for corporate habitat enhancement efforts.• Application Evaluation: Reviewed hundreds of grant and certification applications.• Data Collection: Developed method for automatically collecting data from application reviews.• Internal Coordination: Maintained accurate departmental records. Addressed informational needs of other departments.

• Research and Analysis: Conducted research and wrote reports about wildlife habitat enhancement projects for corporate sites.• Environmental Communications: Synthesize materials and convey relevant information to various target groups, including lay audiences. Authored 25 technical reports on habitat enhancement projects. • Application Review: Reviewed and evaluated grant and certification applications.

• Project Implementation: Conducted zoo keeping activities, behavioral observations, and trainings with great apes.• Data Management: Managed data for a longitudinal multi-institution research project. Extracted data on gorilla behavior from historic field notes.• Educating: Gave educational talks to the public on apes, habitat conservation, and orangutan cognition.

Master Of Science (Ms), Zoo Conservation Biology

Bachelor Of Arts (Ba), Environmental Science