Screen intake clients for referral, advice and mediation.Analyze and respond to consumer complaints by providing relevant consumer information, advice, and making appropriate referrals; including referrals to state and federal law enforcement agencies.Respond to inquiries from consumers and/or other agencies regarding consumer protection laws and financial products.Research and draft legal memoranda regarding city regulations, as well as state and federal consumer… Show more Screen intake clients for referral, advice and mediation.Analyze and respond to consumer complaints by providing relevant consumer information, advice, and making appropriate referrals; including referrals to state and federal law enforcement agencies.Respond to inquiries from consumers and/or other agencies regarding consumer protection laws and financial products.Research and draft legal memoranda regarding city regulations, as well as state and federal consumer protection laws. Show less

Attended hearings, carried out investigations.Writing/ researching the decisions of the Commissioners.

Created and edited content for Springpad, an online personal organizer. Contacted potential partners to build specialized content for the site.Interfaced with users through email and social media to create the best possible experience with the site.

President's Host (tour guide) Sept. 2006- May 2010Conducted tours for prospective students, learned to speak to large numbers of people and answer difficult questions. Hosted University Special events, organizing chaotic situations to help the event run smoothly.

Performed research on, and wrote guardianships for, Cerebral Palsy of Westchester.Assisted the paralegals with contracts. Created Database to organize guardianship information.

Assisted paralegals with research.Wrote subpoenas and interviewed clients for the attorneys.Shadowed attorneys to court and observed court proceedings.