Emily Warber Email & Phone Number

• In this role, I am responsible for managing escrow files to meet customer closing deadlines and provide title insurance on transactions.I also collect the necessary information to place title and escrow orders in the.
• Verified the accuracy of property descriptions on title commitments, surveys, purchase agreements, and legal documents.
• Coordinated with customers to ensure a smooth transaction and build productive business relationships.
• Provide relevant information to customers by responding to customer service inquiries through email and phone calls.

Grand Haven, Michigan, United States

• During this role, I was overseeing the end-to-end special order and installation project cycle from sales to completion, ensuring timely and accurate fulfillment.I built personnel through daily coaching, performance.
• Demonstrated in-depth product knowledge to troubleshoot and keep installations on schedule.
• Delivered excellent customer service by promptly resolving issues and complaints.
• Implemented effective cost controls and reduced shrink by analyzing operating expenses.

Grand Haven, Michigan, United States

• I was responsible for managing all aspects of daily taproom operations, such as cash balancing, inventory management, and customer service.Key Contributions:
• Developed and welcoming taproom atmosphere, prioritizing prompt and efficient fulfillment of patrons' needs.

Spring Lake, Michigan, United States

• As Rooms Director, I ensured seamless communication and collaboration with other departments to ensure a positive guest experience.It was my responsibility to assess the financial performance of all departments focused.
• Optimized RevPar YoY by managing room rates/inventory and coordinating sales strategies.
• Developed strategic business plans and revenue management strategies by attending regular operational meetings.
• Maintained adherence to operational standards by managing organizational/administrative functions of the rooms division.

Spring Lake, Michigan, United States

Spring Lake, Michigan, United States