Emily Ward Email and Phone Number

Limitless interests, and lots of enthusiasm has led me to a great deal of opportunities at a innovative organisation like RHP. I like to leave things in a better place, empower the team around me to keep moving forward, and love new challenges. Service innovationStand outs are the Sundown Service which brought a same day resolution to customer complaints and 80% of inquiries. Reporting and insightOwnership of reporting across the business to drive intelligent and decisive decision-making. Using automation tools like Power BI bringing real-time performance and insights to operational teams. Risk managementRefreshed approach to risk management and introduced easier tools for tracking and escalation of risk.