• Anticipated needs of 7 medical providers to uphold elite standards of patient care at 2 growing practices• Used expertise in patient benefits and insurance plans to drive practice revenue•Drove profitability with significantly higher appointment-setting and patient satisfaction due to innovative scheduling strategies and impeccable communication• Improved practice flow and patient experience through implementing systems to improve efficiency with staff and providers alike

• Created marketing campaigns with gyms, social media influencers, and athletes in the Southern California region rapidly increasing revenue and client leads• Collaborated with the CEO and Head Chef to provide new, healthy menu items each week in order to attract and retain customers, particularly throughout the COVID-19 pandemic• Spearheaded all company and customer communication via phone, text, email, and social media inquiries• Implemented and optimized company workflows to successfully coordinate hundreds of weekly orders and seamless meal deliveries• Served as point person to activate and close out weekly menu, manage delivery driver's routes, and make executive decisions in day to day operations based on needs of the business• Utilized a solutions-based approach to resolving complex customer issues• Worked remotely across time zones while continuing to provide customers with the best possible care

• Driving force behind complex operations within a high volume wellness clinic. Simultaneously providedscheduling facilitation and maintained patient records in multiple databases for multidisciplinary clinicians• Worked with a variety of professional and college athletic organizations to ensure athletes received the higheststandard of care while rehabbing injuries or offseason training, to allow return to play as quickly as possible• Prioritized administrative responsibilities in a fast paced work environment, through being a master multitasker, and expert patient care coordinator to drive clinic efficiency and profitability.

Throughout my time with Nancy's Real Estate Team, I have continuously worked to strengthen the team's social media presence and following. Redesigning marketing materials was a large project to work to catch customer's attention more for an average of 45 homes. Entering a variety of information and keeping up with daily office tasks is essential.

I actively work with NCAA Division I recruits and guests while on campus and over social media. Other responsibilities include entering academic, athletic, and personal information into multiple database systems throughout the week, and ensure a pleasurable game day experience for NCAA Division I recruits and guests. I have had the pleasure to assist in the signing of three signing classes throughout my time with IUFB.

I worked to maintain an enjoyable atmosphere for attendees of the Indianapolis Colts home games. This included solving unforeseen issues with other interns and/or a higher authority involving tickets, other fans, or many other issues that arose.

I had the opportunity to represent IU Athletics when meeting with incoming IU freshmen and parents. I was a part of a team that sold over $4 million worth of season tickets for the following school year. As well as assisted full time staff while in the office making cold calls, entering collected information, and more.

I was able to prompt high dollar sales often through effectively communicating with customers to fulfill their needs. I was continuously on teams that put on events from start to finish including creating the promotional materials to cleaning up after. Constantly merchandised the store to showcase the newest items in order to create customers sales.