Emily Watson Email & Phone Number

Newcastle Upon Tyne, United Kingdom

We’re Northern Gas NetworksWe deliver gas to 2.7 million homes and businesses in the North East, Northern Cumbria and much of Yorkshire.We don’t generate the gas but transport it through a vast network of underground pipes. Over the next few years, we’re replacing old gas mains with over 3,800 kilometres of modern new ones so you may see us in your area soon! As Wear's regional depot support admin, Emily;- Manages up to 80 employees who rely on her strict… Show more We’re Northern Gas NetworksWe deliver gas to 2.7 million homes and businesses in the North East, Northern Cumbria and much of Yorkshire.We don’t generate the gas but transport it through a vast network of underground pipes. Over the next few years, we’re replacing old gas mains with over 3,800 kilometres of modern new ones so you may see us in your area soon! As Wear's regional depot support admin, Emily;- Manages up to 80 employees who rely on her strict organisation for their shifts and to provide them with advise and assistance in holiday organising and sickness absence cover - Uses a wide range of company systems including Worksuite Management, Control Hub, SAP, CLAD, and MyTime - Frequently and proficiently uses all Microsoft Office programmes- Manages her staffs training around availability and shift patterns. - Use of company phone and laptop to assure she is always available to her staff - Successfully and responsibly handle personal data under GDPR Regulations - Processing of the reinstatement of the ground works. Show less

Sunderland, United Kingdom

As a Customer Care Advisor, Emily; - Worked closely within her wider team and indepentantly to give knowledgeable and dependable advise to customers and callers - Successfully manage chanlleging customers by following her training and company policies - Have a growing and solid understanding of the company to better serve in her role - Attend training such as Complaints and Managing Disgruntled Customers - Continuous support of her fellow team members and giving training… Show more As a Customer Care Advisor, Emily; - Worked closely within her wider team and indepentantly to give knowledgeable and dependable advise to customers and callers - Successfully manage chanlleging customers by following her training and company policies - Have a growing and solid understanding of the company to better serve in her role - Attend training such as Complaints and Managing Disgruntled Customers - Continuous support of her fellow team members and giving training to new members of staff Show less