Emily Webster Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

Chicago, Il, Us

• Product Manager over 2 engineering teams that supported advanced analytics capabilities and a machine learning workflow product • Responsible for 6-month roadmap prioritization and execution, product requirements, feature planning for releasable scope and driving implementation • Led stakeholder engagement sessions for feedback on current and upcoming features • Collaborated cross-functionally with triad partnership of engineering, product design and product management by creating a process for tracking and reporting on shared deliverables • Contributed to release strategy by assessing and mitigating risk and incorporation of timeframe for feedback cycles • Created reports and dashboards to monitor product development progress, product usage and defect tracking to provide insight into product adoption and user needs

• Implemented the Product Lab with the goal of delivering measurable business results through product solutions that met both market needs and company goals. The Product Lab consisted of a Product Manager, 2 Product Owners, a Product Marketing Associate and a UI/UX Product Designer.• Led the Product Lab department to work cross-functionally with development, marketing, sales, support services, and clients to manage the product backlog and generate the release roadmap based on market dynamics, client feedback, and new opportunities.• Represented Product in the creation of the Client Advisory Board (CAB) and presented product strategy bi-yearly to members.• Collaborated with development, engineering, product, design and marketing professionals in all phases of product solutions delivery (from requirements gathering through the build, test phases, QA, soft-launch, and support) to build a new product for Employment Eligibility Verification.• Lead internal bi-weekly sprint release meetings to promote the education of features/functionality of the 5 product modules for the current sprint.• Developed a deep understanding of the business objectives of internal and external stakeholders.

Louisville, Ky, Us

• Led a team of 4 engineers responsible for identifying, designing and implementing internal BI tools for automating manual processes, which helped minimize errors and promote scalability for the company’s proprietary software solutions• Coordinated product enhancement management and communication process, which included working with key stakeholders to quantify the business priorities by utilizing technical insight/perspective and translating the requirements to Development team• Responsible for defect management coordination and communication process, which included performing validation for potential software defects identified, and provide development team the documentation for troubleshooting and reproducing steps• Key functional stakeholder role in the company’s Agile software development process and responsible for providing insight, direction and context based on Operational business goals

Louisville, Ky, Us

• Led a team of 4 engineers responsible for the maintenance and support of 40+ clients. This included monitoring of daily file processing, implementing client-specific configurations, assistance with database migrations and upgrades, management of ETL troubleshooting issues and documenting resolutions • Increased engineering staff's operating efficiency by providing structure, operating procedures, engineering tools, guidelines and continued technical education of the various aspects of company’s proprietary products

• Direct ownership of the technical implementation project plan execution for new clients. This included collaborating with internal project managers to understand and define project scope and timelines, pinpointing areas of risk, providing technical requirements and conducting regular updates to key stakeholders on project status • Worked directly with clients to drive the data acquisition process, performed extensive data validation/QA analysis within large datasets and resolved data integrity issues• Designed, created and executed ETL processes using SSIS for loading data and product configurations for business rules, workflow and data mapping • Assisted in user acceptance testing (UAT) efforts by participating in go-live training

Murray, Utah, Us

• Coordinated hospital IT specialists, project managers and subject matter experts to develop analytical methods for data collection and analysis for new implementation sites with a combined average of $1.1B per year in net-patient revenue • Subject Matter Expert for 47 proprietary file specifications and the documentation process associated with the comprehensive levels of QA • Member of the Data Standards Board, which created master data management for all Accretive Health file specifications

Murray, Utah, Us

• Coordinated alongside hospital programmers to extract patient data from hospital’s patient accounting system (PAS) within the Accretive Health file specifications and performed QA on all data fields of the files • Identified data discrepancies, which ranged from extracting incorrect fields to inaccurate triggers and provided detailed analysis of discrepancies to hospital programmers for file revision and resolution• Coordinated the loading of raw files into Accretive proprietary tool and performed database QA analysis for 6 clients

• Maintained database as case management system for data entry of accounts receivable, accounts payable and bookkeeping• Produced, revised and transcribed legal documents, agreements, spreadsheets and correspondence

Master Of Business Administration (Mba), Human Resources And Finance

Bachelor'S Degree, Sociology And Criminal Justice