Emily Weller Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Part of one of the region's (EMEAA - Europe, Middle East, Australasia & Africa) Revenue Management Team, which reported to Global Revenue Management based in the US. The role directly reports to the Head of Revenue Management (EMEAA) and serves as a primary resource to the division on all matters relating to administration and operational support.● Provided expert support to the Head of Revenue Management for IHG EMEAA Region● Took ownership of high-level administration tasks ● Worked across multiple time zones, and geographical locations to facilitate support ● Intermediary between Regional Directors, Global Management, and Senior Management● Managed cross-collaboration with Franchisee Partners ● Orchestrated a busy and complex diary for local and international appointments● Organised events and logistics for the UK, Singapore, South Africa, Dubai, India, and the US● Booked third-party service providers incl. equipment, entertainment, and guest speakers● Distributed monthly management and financial reports, i.e., P&Ls and forecasts● Updated the core CRM (Salesforce) platform and generated reporting and analytics● Maintained and administered legal contracts and documentation ● Assisted with ongoing project tasks

Sydney, New South Wales, Australia

Appointed to provide Administrative and team support to Central and Regional Revenue Management for teams across Australasia, Middle East & Africa (AMEA). The role reported to the Senior Director, Revenue & Manila Operations.● Quickly earned the trust of the Senior Director and the team ● Provided high-level organisational and administrative support services● Led day-to-day management of a busy and ever-changing calendar● Organised events and appointments in Australia, the Middle East, and Africa● Managed travel, accommodation, and equipment needs for meetings and events● Acted as the first point of contact for internal and external stakeholders ● Prepared PowerPoint slides, handouts, and reports for meetings● Maintained Excel-driven spreadsheets for team costs and expenses ● Updated and standardised all procedures for compliance● Improved back-offices procedures to deliver streamlined services

Sydney, New South Wales, Australia

The Chief Executive Officer is responsible for leading the vision, strategy, and overall direction of IHG Australia’s interest in Australasia and Japan, consisting of over 120 hotels throughout the region. The role of Executive Assistant is to provide full back-office operations/administration support services to both the CEO and to that of their team. ● Provided key management and oversight of the CEO’s time ● Built a deeper understanding of their priorities to prioritise the highest-value needs● Coordinated and synchronised the Regional Team’s meeting schedule,● Managed the compilations of meeting agendas ● Oversaw day-to-day operational requirements of the Sydney (Regional) corporate office● Managed the CEO's Inbox and coordinated daily schedules and meetings● Ensured that the CEO was properly briefed and prepared for meetings ● Acted as the first point of contact to internal and external stakeholders● Screened correspondence of a general and confidential nature● Organised the Leadership/Management/Cross Division meetings● Prepared agendas, minutes, documents, reports, presentations, and design layouts

Appointed to provide full support to the Head of Operations who was responsible for managing a large portfolio of franchised based IHG properties. Key accountability included full administrative support, diaries, scheduling, travel, expense, and accounts maintenance.

Sydney, New South Wales, Australia

Appointed to ensure a premium customer service and optimal work flow was achieved, managed front desk services, managed supplier relations, led overview of customer interactions and supervised/developed the guest relations team.

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia