Emily Wesley Email and Phone Number

As the Call Center Recruiting Manager I am responsible for leading a recruiting team directly responsible for staffing all Call Center operations. In this role I act as a business partner with our corporate leaders, department managers, and recruiting team on strategies that align with the company’s goals and deliver the best talent to meet current and future staffing needs.

As a Corporate Recruiter I am responsible for the recruiting fulfillment for all corporate departments to include: Operations, Marketing, Construction, Real-Estate, Leasing, Accounting, Finance, Legal, Government Relations, Talent Acquisition, Human Resources, and Training. l also engage in community networking events, career fairs, and training and development initiatives. This position requires poise, patience, and professional persistence in order to work successfully with the executives of the company.Responsibilities:•Execute the full cycle recruitment process for the corporate department hires which includes:•Managing all Hiring Managers expectations and recruiting processes •Build new position descriptions •Post ads to appropriate sites •Resume review to select qualified candidates •Behavioral interviewing •Execute references- backdoor, supervisor, and subordinate •Phone screening and interviewing •Negotiate and extend offers •Decline candidates•Clearly and professionally sell the employment value proposition of TMX Finance and influence candidates to select TMX Finance as their next career opportunity•Actively network within the Savannah community to help build TMX Finance as the premiere employer and continuously build a quality candidate pipeline

As a Field Recruiter I am responsible for recruiting fulfillment and increased quality for all Customer Service Representatives, Assistant Store Managers and Store Managers for specific TitleMax regions.Responsibilities:•Managed the full life cycle recruiting process to include: •screening •managing candidates •negotiating offers and closing projects for all assigned field positions.•Working with regional leadership to develop creative local sourcing channels that produce a diverse pool of qualified candidates. •Working with regional leadership to forecast future hiring needs for a more proactive recruitment involvement.•Ensuring that all hired candidates are on boarded with the highest level of satisfaction

In my role as the Receptionist I am the face of the TMX Finance Corporate Office. I am responsible for providing front-end support to a large professional office by offering telephone support and greeting external and internal clients. In addition to Reception my other tasks include providing administrative support to internal departments. Responsibilities:•Operate the corporate switchboard by politely and promptly answering calls, transferring to appropriate parties, and documenting all messages•Providing high quality customer service to all visitors in a polite professional manner. •Display a courteous and professional manner while receiving and accurately document customer issues that may arise within the designated software program. •Responsible for sorting and distributing corporate mail, processing mail and ensure that mail is dropped off daily in time for daily pick-up. •Process and log incoming titles•Log insurance checks received and process accordingly•Accountable for accurately maintaining all phone, extension and email lists for the corporate office and stores. •Maintain the Corporate conference calendar.